Trade Guardian with User. He was automatically banned by bot?

[semperi]

Hi, I would like to inquire about this user https://www.epicnpc.com/members/xecesa.1587490/
He paid for MM with proof below:

But he was automatically banned by the EpicNPC Bot around 30minutes ago as shown below.

Since he can't post anymore, I am asking on his behalf on the reason why he was banned. Would appreciate any response thanks!

 

[The Integrity]

He would need to contact admins by opening a support ticket using this link: https://www.epicnpc.com/misc/contact

 

[semperi]

Alright, ill ask him to do that thanks!

 

[semperi]

Hey there! the user has been unbanned thank you.

But we've been waiting for an MM for 16 hours now. May we know when can we get 1? thanks!

 

[EpicNPC]

I see a MM is pending and awaiting approval. The seller must approve them before they will be added.