- Dispute Against
- robloxmvp
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Global ModeratorWhat is there to be responding to?
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Global Moderator@robloxmvp said:
“We both said some nasty things to each other.
I threatened because I was sure the seller would not come to terms - I thought that the transaction was unfair.
They themselves casually threatened to remotely ban my DbD game account which I'm sure they do not mention.
I opened a chargeback, the chargeback was near instantly denied by PayPal.
In the end, the seller ended up refunding all my payments by themselves.
I don't have anything more to add to this discussion.”
@blendy Did you issue the refund yourself or was it decided by PayPal? Were the purchased item(s) returned?
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Global ModeratorYes.So was the refund given after PayPal ruled in your favour? Or did you not await the dispute result & decided to refund willingly before they could potentially rule in his favour? And did you get your items back or not?
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Global ModeratorSo refund before or after PayPal ruled on the dispute? And am I right to assume that buyer still has these items then?
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Global ModeratorIf a dispute is opened, there are only 2 possibilities: 1. Seller does not initiate a refund. PayPal will look at the evidence and either accept or deny the refund request or 2. Seller accepts the refund request & refunds buyer’s money. In that case, PayPal does not rule because the dispute is resolved.
Only other option is buyer cancels but that obviously didn’t happen here.
So which of the 2 scenarios happened? In case of the former, the dispute would have been gone already before you refunded him.
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Global ModeratorI’m not sure what I’m looking at here. You said you initiated the refund yourself, but this seems more like PayPal decided in his favour & you never initiated anything. Also have no idea what that Discord screenshot is supposed to mean.
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