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The issue with epicnpc escrow

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1. Buyers can cancel transactions at any time while the seller is linking their account. Depending on when the cancellation occurs, buyers can link their accounts and cancel transactions as well.

2. If a escrow dispute is filed for a transaction, the other party continues to be flagged as a cautionary trader throughout the dispute period, regardless of whether the dispute reason is legitimate or not.
 
thank you.

1. We will be updating the instructions to make it clear the seller should update the status first, then provide the item or account to the buyer.

2. Disputes are reviewed within 24 hrs. If it's a false dispute, the warning will be removed. If we have to investigate, it will remain until the dispute is fully resolved. This is for all TG transactions, not just escrow.
 
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