I bought 2 accounts through this guy Middleman from player up. When it came time for the 2 different sellers to hand over the
account details there was a problem. Neither one of them could fully give all account information. So I cancelled both
transactions. So far it's been almost a month and I haven't received a refund, and Middleman is trying to say he did. I have
checked my bank everyday and never received refund. Overall I would say he has horrible customer service. Ussually it would
take him several days before even responding. Not only that but Middleman and ******** are not the same person. Middleman is
just a member of their message board. He has no phone number, no email, only way of contact is to message him on a message
board... So your chances of getting scammed are pretty high. Middleman is a scammer, ******** is a scammer. Don't use them.
Here's a copy of my communication with middleman including dates.
____________________________________________________
8/8/15 Middleman:
Thank you for using ************* to secure your transaction:
Buyer Purchased: Sold - Selling my first account on ********! Very good TH8 with maxed out defenses on TH7. | ******** -
Video Game Accounts Marketplace. Player 2 Player Secure Platform.
We have completed our verification. The next step is we will create a 3 way conversation with you, us, and the seller. Once
the conversation has been created, we will instruct the seller to release the account information to you. Once you have
logged in and taken full control of the account, we will release the payment to the seller. Please note that the only current
payment method that has a 7.5% refund fee is PayPal.
____________________________________________________
8/8/15 Middleman:
Verification Complete
Your ******** account has been upgraded from "Registered" to "Verified". You will now notice that you have a "Verified" seal
under your username. What this Verified seal means is that moving forward you will no longer need any further verification,
will help promote your ads with buyers/sellers, and you shouldn't experience any further delays on your transactions.
Typically the fee is $20 to be verified but we provide it at no charge for buyers/sellers who use our middleman service.
____________________________________________________
8/8/15 Middleman:
If the seller has provided you with an Android Google Play Gmail Account, please confirm that you have completed the
following 12 steps below so we can proceed with releasing the payment to the seller: (blah, blah, blah...)
Please reply back once you have completed all these steps
____________________________________________________
8/8/15 Middleman:
If the seller has provided you with an iOS Apple Gamecenter Account, please confirm that you have completed the following 29
steps below so we can proceed with releasing the payment to the seller: (blah, blah, blah...)
____________________________________________________
8/9/15 Me:
Do NOT release payment, refund me right away! Cancel Transaction!!!!!
____________________________________________________
8/15/15 Middleman:
Your refund for this transaction will be processed in the next batch of refunds.
____________________________________________________
8/15/15 Middleman:
Please disregard that message. I see BOTH of your refunds have already been issued.
____________________________________________________
8/15/15 Middleman:
Refund Completed
This message is to inform you that your payment has been successfully refunded. Thank you again for remaining patient with us
during this process.
____________________________________________________
8/20/15 Me:
Hi, I requested a refund on the 9th of this month for this transaction:
order number: ********
It's been 11 days, what gives man? Do I have to call my bank?
____________________________________________________
8/20/15 Middleman:
See ticket:
http://www.*************/conversatio...onversation.71606/?conversation_user_id=*****
____________________________________________________
8/26/15 Me:
No, my refund has not been completed are you kidding me. You only refunded me for one account transaction, actually you
cancelled one of the transactions in time before it fully processed. The other order processed, I haven't been refunded for
$28.09 You better double check your records and refund me immediately. This is unacceptable!!! I have a record in my bank
where it shows I was charged $28.09. No refund yet... I'm calling my bank.
____________________________________________________
8/27/15 NO RESPONSE
I will update when I get a response.....
____________________________________________________
Overall Experience: 1 out of 10, 1 being the worst, ********, more like playerdown...
Horrible, bad communicator, worst customer service, expect to wait several days before getting a response, disorganized, they can't even keep track of their refunds, poor, they can't issue refunds, scammer
