Salutations! This is Ricky from the Billing and Account Services department here at Blizzard Entertainment.
Sadly we cannot, due to our privacy policy... but again we can replace the key.. please see the email below .. =)
Thank you,
Ricky O.
Blizzard Entertainment
Account/Technical Support Representative
Blizzard Support
-----Original Message-----
From:
[email protected] kongswkhw
To:
[email protected]
Sent: 5/3/2011 4:38:43 PM
Subject: RE: [en]World of Warcraft -- Media or CD-key Issues
could you tell me when did the cdkey get used?i need the date and time
> From:
[email protected]
> To:
[email protected]
> CC:
> Subject: Re: [en]World of Warcraft -- Media or CD-key Issues
> Date: Tue, 3 May 2011 09:52:51 -0700
>
> Salutations! This is Ricky from the Billing and Account Services department here at Blizzard Entertainment.
>
> Well using the information that you provided me with, I searched for the Authentication Key in our database and found that the key was previously applied to another account. Once an account has been created or upgraded using a key, that key is no longer valid. If you just got the game and are certain that you have never created or upgraded an account with this Authentication Key, you should try to exchange your copy of the game at the place of purchase as soon as possible.
>
> Just as if the game were missing a disk or the instruction manual, a copy of the game that has a bad Authentication Key is defective. If the place of purchase is not able to provide you with a replacement copy of the game, we can issue a new Authentication Key per the instructions below.
>
> Blizzard Entertainment can only assist with North American versions of World of Warcraft (distributed in the US, Canada, Australia, New Zealand, Mexico, Chile, Argentina, Hong Kong, Macau, Singapore, Malaysia, and Thailand). For international version assistance, contact your local distributor using the International Contact information found here:
Blizzard Support.
>
> Please mail the following materials:
>
> 1) The following item should have the Authentication Key sticker for each of the listed World of Warcraft versions, please send this in:
>
> a)World of Warcraft Standard Edition - Please mail in the CD cardboard case for the CD sleeves where the Authentication Key is attached.
>
> b) World of Warcraft Collector's Edition - Please mail in the World of Warcraft instruction manual where the Authentication Key is attached.
>
> c) The Burning Crusade Standard Edition expansion set - Please mail in the paper sleeve of the first CD where the Authentication Key is attached.
>
> d) The Burning Crusade Collector's Edition expansion set - Please mail in the plastic CD case where the Authentication Key is attached.
>
> e) World of Warcraft Battle Chest - If the World of Warcraft Authentication Key is in use, please mail in the World of Warcraft cardboard DVD case where the Authentication Key is attached. If the Burning Crusade expansion set Authentication Key is in use, please mail in the Burning Crusade expansion set cardboard DVD case where the Authentication Key is attached. If you have the 1-Disc version of the Battle Chest, please mail in the cardboard DVD case where both authentication keys are attached.
>
> f) Wrath of the Lich King Standard Edition expansion set – Please mail in the paper installation disc sleeve where the Authentication Key is attached. If you have the 2-Disc version, please mail in the first cardboard DVD case where the Authentication Key is attached.
>
>
> g) Wrath of the Lich King Collector's Edition expansion set – Please mail in the Wrath of the Lich King Instruction Manual and DVD case.
>
> h) Cataclysm Standard Edition expansion set – Please mail in the paper installation disc sleeve where the authentication key would have been attached. If you have the 2-Disc version, please mail in the first cardboard DVD case where the Authentication Key is attached.
>
> i) Cataclysm Collector's Edition expansion set – Please mail in the Cataclysm Instruction Manual and DVD case.
>
> 2) A completed Media Replacement Form:
Blizzard Support
>
> Please send all necessary materials to the following address:
>
> ATTN: WoW Authentication Key Replacement
> Blizzard Entertainment
> PO Box 18979
> Irvine, CA 92623
>
> Please note that Blizzard will not replace keys or games purchased from third parties, such as friends or online auctions.
>
> We suggest you use some form of tracking to make sure your mail gets to Blizzard Entertainment. If we do not receive your package, we cannot send the replacement. We process all requests in the order they are received, and we will address your replacement issue as soon as possible after receipt of these items. If you use tracking you can keep updated on when we receive it.
>
> Thanks for your patience while I looked into this for you. If you have additional questions or concerns, please reply to this email. If you would rather speak with someone directly, please contact Account and Technical Services. Our contact information can be found at
Blizzard Support.
>
>
>
> Thank you,
>
> Ricky O.
> Customer Services
> Blizzard Entertainment
>
Blizzard Support
>
> -----Original Message-----
> From:
[email protected]
> To:
[email protected]
> Sent: 5/2/2011 11:08:41 AM
> Subject: [en]World of Warcraft -- Media or CD-key Issues
>
> Contact Information -----------------------
> Name: YaJun
> Email:
[email protected]
>
>
> System Information ------------------------
> IP: 113.88.50.166
>
> Request ------------------------------------
> Product: World of Warcraft
> Category: Media or CD-key Issues
>
> Description --------------------------------
>
> I get an error saying while i update my account
> The authentication key you entered has already been claimed.
> Each authentication key can only be redeemed once. If you’re sure you have not previously claimed this key, please double-check the spelling and enter it now.
>
> For more information on authentication keys, please visit our Support Site
> when did the vanilla get used?cdkey code T4D8H9-8VWK-8TDHZ8-HRZD-******
---------- Post added 05-06-2011 at 02:55 AM ----------
Salutations! This is Ricky from the Billing and Account Services department here at Blizzard Entertainment.
Sadly we cannot, due to our privacy policy... but again we can replace the key.. please see the email below .. =)
Thank you,
Ricky O.
Blizzard Entertainment
Account/Technical Support Representative
Blizzard Support
-----Original Message-----
From:
[email protected] kongswkhw
To:
[email protected]
Sent: 5/3/2011 4:38:43 PM
Subject: RE: [en]World of Warcraft -- Media or CD-key Issues
could you tell me when did the cdkey get used?i need the date and time
> From:
[email protected]
> To:
[email protected]
> CC:
> Subject: Re: [en]World of Warcraft -- Media or CD-key Issues
> Date: Tue, 3 May 2011 09:52:51 -0700
>
> Salutations! This is Ricky from the Billing and Account Services department here at Blizzard Entertainment.
>
> Well using the information that you provided me with, I searched for the Authentication Key in our database and found that the key was previously applied to another account. Once an account has been created or upgraded using a key, that key is no longer valid. If you just got the game and are certain that you have never created or upgraded an account with this Authentication Key, you should try to exchange your copy of the game at the place of purchase as soon as possible.
>
> Just as if the game were missing a disk or the instruction manual, a copy of the game that has a bad Authentication Key is defective. If the place of purchase is not able to provide you with a replacement copy of the game, we can issue a new Authentication Key per the instructions below.
>
> Blizzard Entertainment can only assist with North American versions of World of Warcraft (distributed in the US, Canada, Australia, New Zealand, Mexico, Chile, Argentina, Hong Kong, Macau, Singapore, Malaysia, and Thailand). For international version assistance, contact your local distributor using the International Contact information found here:
Blizzard Support.
>
> Please mail the following materials:
>
> 1) The following item should have the Authentication Key sticker for each of the listed World of Warcraft versions, please send this in:
>
> a)World of Warcraft Standard Edition - Please mail in the CD cardboard case for the CD sleeves where the Authentication Key is attached.
>
> b) World of Warcraft Collector's Edition - Please mail in the World of Warcraft instruction manual where the Authentication Key is attached.
>
> c) The Burning Crusade Standard Edition expansion set - Please mail in the paper sleeve of the first CD where the Authentication Key is attached.
>
> d) The Burning Crusade Collector's Edition expansion set - Please mail in the plastic CD case where the Authentication Key is attached.
>
> e) World of Warcraft Battle Chest - If the World of Warcraft Authentication Key is in use, please mail in the World of Warcraft cardboard DVD case where the Authentication Key is attached. If the Burning Crusade expansion set Authentication Key is in use, please mail in the Burning Crusade expansion set cardboard DVD case where the Authentication Key is attached. If you have the 1-Disc version of the Battle Chest, please mail in the cardboard DVD case where both authentication keys are attached.
>
> f) Wrath of the Lich King Standard Edition expansion set – Please mail in the paper installation disc sleeve where the Authentication Key is attached. If you have the 2-Disc version, please mail in the first cardboard DVD case where the Authentication Key is attached.
>
>
> g) Wrath of the Lich King Collector's Edition expansion set – Please mail in the Wrath of the Lich King Instruction Manual and DVD case.
>
> h) Cataclysm Standard Edition expansion set – Please mail in the paper installation disc sleeve where the authentication key would have been attached. If you have the 2-Disc version, please mail in the first cardboard DVD case where the Authentication Key is attached.
>
> i) Cataclysm Collector's Edition expansion set – Please mail in the Cataclysm Instruction Manual and DVD case.
>
> 2) A completed Media Replacement Form:
Blizzard Support
>
> Please send all necessary materials to the following address:
>
> ATTN: WoW Authentication Key Replacement
> Blizzard Entertainment
> PO Box 18979
> Irvine, CA 92623
>
> Please note that Blizzard will not replace keys or games purchased from third parties, such as friends or online auctions.
>
> We suggest you use some form of tracking to make sure your mail gets to Blizzard Entertainment. If we do not receive your package, we cannot send the replacement. We process all requests in the order they are received, and we will address your replacement issue as soon as possible after receipt of these items. If you use tracking you can keep updated on when we receive it.
>
> Thanks for your patience while I looked into this for you. If you have additional questions or concerns, please reply to this email. If you would rather speak with someone directly, please contact Account and Technical Services. Our contact information can be found at
Blizzard Support.
>
>
>
> Thank you,
>
> Ricky O.
> Customer Services
> Blizzard Entertainment
>
Blizzard Support
>
> -----Original Message-----
> From:
[email protected]
> To:
[email protected]
> Sent: 5/2/2011 11:08:41 AM
> Subject: [en]World of Warcraft -- Media or CD-key Issues
>
> Contact Information -----------------------
> Name: YaJun
> Email:
[email protected]
>
>
> System Information ------------------------
> IP: 113.88.50.166
>
> Request ------------------------------------
> Product: World of Warcraft
> Category: Media or CD-key Issues
>
> Description --------------------------------
>
> I get an error saying while i update my account
> The authentication key you entered has already been claimed.
> Each authentication key can only be redeemed once. If you’re sure you have not previously claimed this key, please double-check the spelling and enter it now.
>
> For more information on authentication keys, please visit our Support Site
> when did the vanilla get used?cdkey code T4D8H9-8VWK-8TDHZ8-HRZD-******
