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Information
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Purchase Date: Aug 15 2021
Date the problem begain: Semptember 20 2021
Method of Contact Used (chat progam): EpicNPC
Instant Messenger username of the person you're accusing: [not the display name, must be real username] Since EpicNPC was actually used for the transaction conversation do I still have to provide Discord creds?
Your Instant Messenger ID:
Other information: I lost all access to said account, I can't even contact with Mihoyo because the email isn't even associated with an account anymore, I made a purchase with that account but that doesn't really help since I'm not just getting a password error.
DISPUTE Information
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Link of transaction thread (URL, Epicnpc thread): https://www.epicnpc.com/threads/hot-eu-55-ar-yoimiya-hutao-eula-albedo-diluc.2020640/
Approximate value of property: $69 USD
Was Trade Guardian used? No
If yes, what is the Trade Guardian ID?
What is the dispute about? I don't even know what options I got, a refund would be nice xD
Other details / notes:
Proof
######################
You MUST provide proof or your claim will not be valid!
Chat Log Screenshots (make sure username is visible, not display username):
Payment Screenshots (make sure the accused email is visible):
Other proof:
Account Recalls
######################
Most account recalls have little proof. To get more evidence, please open a support ticket to attempt to recover the account BEFORE opening a dispute thread.
Did the seller say he's the original owner? (provide proof) I didn't ask, on the thread it says personal so I assumed it was.
What account information did the seller provide you at the time of sale? (ID, SQA, etc) Everything provided to me is on the screenshots above.
How long did you have the account before it was recalled? roughly 1 month, 30-29 days
If you have a support ticket about this recall, please post screenshots of it.
(you can use the HIDE tag so the images are not publicly available to everyone)
If anything else is needed I'll gladly provide.
######################
Purchase Date: Aug 15 2021
Date the problem begain: Semptember 20 2021
Method of Contact Used (chat progam): EpicNPC
Instant Messenger username of the person you're accusing: [not the display name, must be real username] Since EpicNPC was actually used for the transaction conversation do I still have to provide Discord creds?
Your Instant Messenger ID:
Other information: I lost all access to said account, I can't even contact with Mihoyo because the email isn't even associated with an account anymore, I made a purchase with that account but that doesn't really help since I'm not just getting a password error.
DISPUTE Information
######################
Link of transaction thread (URL, Epicnpc thread): https://www.epicnpc.com/threads/hot-eu-55-ar-yoimiya-hutao-eula-albedo-diluc.2020640/
Approximate value of property: $69 USD
Was Trade Guardian used? No
If yes, what is the Trade Guardian ID?
What is the dispute about? I don't even know what options I got, a refund would be nice xD
Other details / notes:
Proof
######################
You MUST provide proof or your claim will not be valid!
Chat Log Screenshots (make sure username is visible, not display username):
Payment Screenshots (make sure the accused email is visible):
Other proof:
Account Recalls
######################
Most account recalls have little proof. To get more evidence, please open a support ticket to attempt to recover the account BEFORE opening a dispute thread.
Did the seller say he's the original owner? (provide proof) I didn't ask, on the thread it says personal so I assumed it was.
What account information did the seller provide you at the time of sale? (ID, SQA, etc) Everything provided to me is on the screenshots above.
How long did you have the account before it was recalled? roughly 1 month, 30-29 days
If you have a support ticket about this recall, please post screenshots of it.
(you can use the HIDE tag so the images are not publicly available to everyone)
If anything else is needed I'll gladly provide.
