Scam accusation

[cuffylad]

WARNING! Off-site contact information posted. Most scams occur off-site. Please contact members directly via EpicNPC chat. We do not investigate disputes if you communicate off-site.

Purchase Date:27th April 2019
Date the problem 27th April
Method of Contact Used (chat pro-gam): discoed
Instant Messenger username of the person your accusing: antestarcevic
Your Instant Messenger ID:cuffy

Other information:


DISPUTE Information

Link of transaction thread (URL, Epicnpc thread): https://www.epicnpc.com/threads/2m-230.1452394/
Approximate value of property: $110USD
Was Trade Guardian used? Yes
If yes, what is the Trade Guardian ID? Useeds

What is the dispute about? There is no account linked to the email address given, when I used it too log into google play then open MSF it took me straight to the tutorial as if that account had never been used to play the game before!

Other details / notes:
Originally he said the account was linked to Facebook but then he did a u turn on that when I said there was no Facebook account under that email.

Proof of payment attached

I have left the email and password the same as what the guardian sent me so u can access the game a check it out as well

Discord pics

 

[Angel]

@Mulac11 notified

 

[Mulac11]

Banned - Failed to resolve dispute - https://www.epicnpc.com/threads/scam-accusation.1452477/

@Mulac11 notified

Yes thats are all discors ss, he probably want money and account so he linked account on other mail.

 

[Angel]

This is some common issue what is happening with MSF accounts. @Mulac11 please contact support and try to solve this.

 

[cuffylad]

I have already emailed msf support with the email linked to the account. I awaiting a response. What might help is if I have the played I’d number?

 

[Angel]

Lets wait for support answer first. Its still not clear is this a really issue with account or something else.

 

[Mulac11]

Banned - Failed to resolve dispute - https://www.epicnpc.com/threads/scam-accusation.1452477/

Lets wait for support answer first. Its still not clear is this a really issue with account or something else.

i would try to solve this if,if we dont solve i wouls offer him another acc or refund money.

 

[Angel]

This sounds good please contact @cuffylad and try to solve this together. Keep us updated.

 

[Angel]

@Mulac11 @cuffylad any update here?

 

[cuffylad]

I’m still waiting for a reply from support. Maybe give it another 24hrs? I could really do with the PID number for the account if @Mulac11 has it?

 

[Angel]

@Mulac11

 

[cuffylad]

WARNING! Off-site contact information posted. Most scams occur off-site. Please contact members directly via EpicNPC chat. We do not investigate disputes if you communicate off-site.

Just got the following from support, I did message @Mulac11 this morning but am still awaiting a response, I’m pretty much stuck without the info from him.

Hello,

Thanks for writing in. I'm sorry to hear about the trouble with your account. No worries! I'd be glad to help.

If you've not successfully saved/load your progress to your Google Play, Game Center or Facebook account, I'm here to assist you with your account recovery. To do so, please provide us with the following information:

CURRENT ACCOUNT
Commander Name:
Current Player ID (Series of numbers found in your profile):

ORIGINAL ACCOUNT
Player ID (Series of numbers found in your profile):
Top 5 Strongest Character:

If you made any purchases in Marvel Strike Force, please provide a screenshot of at least one transaction receipt which shows of the following:

- Transaction ID
- Transaction date
- Price of purchase

For Google Play orders: https://support.google.com/store/answer/6160235?hl=en
For iTunes orders: https://support.apple.com/en-us/HT204088

Once we have this information, we can locate your account and further assist you. Thank you for your cooperation.

 

[Angel]

He was not online from monday.
@Mulac11 email notified

 

[Angel]

Mulac11 was online today
@cuffylad any update from him?

 

[cuffylad]

WARNING! Off-site contact information posted. Most scams occur off-site. Please contact members directly via EpicNPC chat. We do not investigate disputes if you communicate off-site.

He did message me on discord yesterday asking where to find the player I’d and said he would come back to me, but nothing since. Without this I don’t hold out much hope of anything from support

 

[Angel]

@Mulac11 please help @cuffylad with support or full refund must be issued.

 

[cuffylad]

No reply for 24 hrs (I edited out my PID on the pics below)

 

[Angel]

We will give him next 24 hrs to provide you PID or full refund must be issued

 

[cuffylad]

WARNING! Off-site contact information posted. Most scams occur off-site. Please contact members directly via EpicNPC chat. We do not investigate disputes if you communicate off-site.

Still no contact via discord

 

[Angel]

@Mulac11 full refund must be issued or you will be banned. You have 24 hrs

 

[Angel]

Banned

Mulac11
[email protected]
[email protected]
antestarcevic#0895