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Information
######################
Purchase Date:08/22/2022
Date the problem began: 08/22/2022
Method of Contact Used (chat program): Discord
Instant Messenger username of the person you're accusing: [not the display name, must be real username]
Your Instant Messenger ID:
Other information:
DISPUTE Information
######################
Link of transaction thread (URL, Epicnpc thread):
Approximate value of property: $500.00 USD
Was Trade Guardian used? No
If yes, what is the Trade Guardian ID?
What is the dispute about?
The account was stolen from someone and he was a "reseller" but won't take responsbility for the account.
Other details / notes:
Proof
######################
You MUST provide proof or your claim will not be valid!
Chat Log Screenshots (make sure username is visible, not display username):
< providing false information on account badge was in fact removed 2 days later.
< "not *******"
< I got in contact with the previous owner and this is their message logs from the duration of when he was hacked.
https://gyazo.com/85a84d836e8f2f3a7cc57d99ad356a64 < guarantees badge is not gone two days later the account is gone!!!
https://gyazo.com/7025a75bcdefedc9f82329c56df010b4 < guarantees warranty if badge is gone
https://gyazo.com/063bb15d0cae5e7c41f5f299a8130d0d < account was recovered and now he's stating I can only give badge warranty if you still have account which is a complete lie because the badge is still gone from the account.
https://gyazo.com/5c0f51ed15f146a8403d77325dfc617d < proof account was stolen < during this duration the account was under his control
https://gyazo.com/f2f7d7542b4955387fe9d41917ad0215 < said his account was safe for 4-5 days but if you look at the duration during the time of the conversation when he was hacked it was exactly 4-5 days ago.
which proves that the account was literally hacked by user Kwxly,
https://gyazo.com/2684671ff35eef90064d1160c6e71466 < the dialogue I had with the other user, which we were literally talking about the ******* account
https://gyazo.com/6104e616ed618b00fbe4ff808f28bba7 < User is a "Reseller" but he won't give me my refund, despite the account being stolen and hacked.
Payment Screenshots (make sure the accused email is visible): Payment proof will be provided privately.
Other proof:
Account Recalls
######################
Most account recalls have little proof. To get more evidence, please open a support ticket to attempt to recover the account BEFORE opening a dispute thread.
Did the seller say he's the original owner? (provide proof)
What account information did the seller provide you at the time of sale? (ID, SQA, etc)
How long did you have the account before it was recalled?
If you have a support ticket about this recall, please post screenshots of it.
(you can use the HIDE tag so the images are not publicly available to everyone)
-------------------------------------------------------------------------------------------------------
If you are not involved, please do not post in the thread.
Here you can find information about our Dispute rules and how we investigate disputes.
https://www.epicnpc.com/threads/90442-Dispute-FORUM-RULES
######################
Purchase Date:08/22/2022
Date the problem began: 08/22/2022
Method of Contact Used (chat program): Discord
Instant Messenger username of the person you're accusing: [not the display name, must be real username]
Your Instant Messenger ID:
Other information:
DISPUTE Information
######################
Link of transaction thread (URL, Epicnpc thread):
Approximate value of property: $500.00 USD
Was Trade Guardian used? No
If yes, what is the Trade Guardian ID?
What is the dispute about?
The account was stolen from someone and he was a "reseller" but won't take responsbility for the account.
Other details / notes:
Proof
######################
You MUST provide proof or your claim will not be valid!
Chat Log Screenshots (make sure username is visible, not display username):
https://gyazo.com/7025a75bcdefedc9f82329c56df010b4 < guarantees warranty if badge is gone
https://gyazo.com/063bb15d0cae5e7c41f5f299a8130d0d < account was recovered and now he's stating I can only give badge warranty if you still have account which is a complete lie because the badge is still gone from the account.
https://gyazo.com/5c0f51ed15f146a8403d77325dfc617d < proof account was stolen < during this duration the account was under his control
https://gyazo.com/f2f7d7542b4955387fe9d41917ad0215 < said his account was safe for 4-5 days but if you look at the duration during the time of the conversation when he was hacked it was exactly 4-5 days ago.
which proves that the account was literally hacked by user Kwxly,
https://gyazo.com/2684671ff35eef90064d1160c6e71466 < the dialogue I had with the other user, which we were literally talking about the ******* account
https://gyazo.com/6104e616ed618b00fbe4ff808f28bba7 < User is a "Reseller" but he won't give me my refund, despite the account being stolen and hacked.
Payment Screenshots (make sure the accused email is visible): Payment proof will be provided privately.
Other proof:
Account Recalls
######################
Most account recalls have little proof. To get more evidence, please open a support ticket to attempt to recover the account BEFORE opening a dispute thread.
Did the seller say he's the original owner? (provide proof)
What account information did the seller provide you at the time of sale? (ID, SQA, etc)
How long did you have the account before it was recalled?
If you have a support ticket about this recall, please post screenshots of it.
(you can use the HIDE tag so the images are not publicly available to everyone)
-------------------------------------------------------------------------------------------------------
If you are not involved, please do not post in the thread.
Here you can find information about our Dispute rules and how we investigate disputes.
https://www.epicnpc.com/threads/90442-Dispute-FORUM-RULES
