- Dispute Against
- Letru
Information
######################
Purchase Date: 2022. 06. 04.
Date the problem began: 2022. 06. 04.
Method of Contact Used (chat program): epicnpc on site chat
Instant Messenger username of the person you're accusing: Letru
Your Instant Messenger ID: littlewish
Other information:
DISPUTE Information
######################
Link of transaction thread (URL, Epicnpc thread): https://www.epicnpc.com/threads/loo...ckstarter-items-boolean.2243330/#post-8385839
Approximate value of property: $45 USD
Was Trade Guardian used? no
If yes, what is the Trade Guardian ID?
What is the dispute about?
I wanted to purchase an in-game item from Letru (worth 90$). I wished to use the trade guardian service but since this specific game has a very small user base, no MM was found. I contacted the support and they said I should cancel the trade guardian if no MM will be found after 24 hours, so I did. Then we agreed on a half upfront - half after delivery payment with Letru. After I completed the transaction for the first installation (45$), they changed mind and said they want the second part of the payment also before delivery. I said no. Then he agreed on to refund the initial payment since the deal was not completed. I sent him the details where to refund but he did not refund me ever since. Now he won't even reply to my messages. I sent them a payment request but they declined.
Other details / notes: -
Proof
######################
You MUST provide proof or your claim will not be valid!
Chat Log Screenshots (make sure username is visible, not display username):
Payment Screenshots (make sure the accused email is visible):
Other proof:
Account Recalls
######################
Most account recalls have little proof. To get more evidence, please open a support ticket to attempt to recover the account BEFORE opening a dispute thread.
Did the seller say he's the original owner? (provide proof)
What account information did the seller provide you at the time of sale? (ID, SQA, etc)
How long did you have the account before it was recalled?
If you have a support ticket about this recall, please post screenshots of it.
(you can use the HIDE tag so the images are not publicly available to everyone)
-------------------------------------------------------------------------------------------------------
If you are not involved, please do not post in the thread.
Here you can find information about our Dispute rules and how we investigate disputes.
https://www.epicnpc.com/threads/90442-Dispute-FORUM-RULES
######################
Purchase Date: 2022. 06. 04.
Date the problem began: 2022. 06. 04.
Method of Contact Used (chat program): epicnpc on site chat
Instant Messenger username of the person you're accusing: Letru
Your Instant Messenger ID: littlewish
Other information:
DISPUTE Information
######################
Link of transaction thread (URL, Epicnpc thread): https://www.epicnpc.com/threads/loo...ckstarter-items-boolean.2243330/#post-8385839
Approximate value of property: $45 USD
Was Trade Guardian used? no
If yes, what is the Trade Guardian ID?
What is the dispute about?
I wanted to purchase an in-game item from Letru (worth 90$). I wished to use the trade guardian service but since this specific game has a very small user base, no MM was found. I contacted the support and they said I should cancel the trade guardian if no MM will be found after 24 hours, so I did. Then we agreed on a half upfront - half after delivery payment with Letru. After I completed the transaction for the first installation (45$), they changed mind and said they want the second part of the payment also before delivery. I said no. Then he agreed on to refund the initial payment since the deal was not completed. I sent him the details where to refund but he did not refund me ever since. Now he won't even reply to my messages. I sent them a payment request but they declined.
Other details / notes: -
Proof
######################
You MUST provide proof or your claim will not be valid!
Chat Log Screenshots (make sure username is visible, not display username):
Payment Screenshots (make sure the accused email is visible):
Other proof:
Account Recalls
######################
Most account recalls have little proof. To get more evidence, please open a support ticket to attempt to recover the account BEFORE opening a dispute thread.
Did the seller say he's the original owner? (provide proof)
What account information did the seller provide you at the time of sale? (ID, SQA, etc)
How long did you have the account before it was recalled?
If you have a support ticket about this recall, please post screenshots of it.
(you can use the HIDE tag so the images are not publicly available to everyone)
-------------------------------------------------------------------------------------------------------
If you are not involved, please do not post in the thread.
Here you can find information about our Dispute rules and how we investigate disputes.
https://www.epicnpc.com/threads/90442-Dispute-FORUM-RULES
