How to Report a Feedback Dispute
When you want to dispute a feedback someone left you, please create a new thread with your explanation and any evidence and the forum staff will help resolve the dispute.
DISPUTE GUIDELINES
NOTICE: Please remember that you must edit out any personal information such as a full Name, phone number, address, or any other personal information. Failure to do this will result in your post being edited or possibly removed. ALL members are entitled to privacy.
" Messed up internet setting
Bought the pc optimization from him before, worked fine got a nice fps boost. decided to get a second after upgrading from windows 10. starts working on optimization and is going fine until he gets to network adapters. after playing with some settings internet suddenly crashes and i am unable to connect to the internet despite having an ethernet connection. asks me to reset network settings which i do still no internet connection. he suggests that the internet from my end is not working but that is impossible as my phone is connected to the internet at the moment. ends up getting unprofessional and upset starts calling me retard and moron. currently stuck with a pc with no internet no optimization nothin. his optimization is nice but if he ****s up ur own ur own so get it at your own risk "
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First of all , he received a refund so this feedback should be neutral / removed since its false as well;
https://www.epicnpc.com/feedback/feedback/877134/view
hes blaming me for " ruining his internet " when I tweak his pc the first time , I did the same thing and there was nothing wrong with his internet works fine
2nd time he wanted a pc tweak again and did same thing , he said his internet doesnt work now ( mind you I have the same settings I did on his pc and 300+ others , no one has this issue you can see on internet setting I have the same thing and it works so cant be the setting ) regardless I give him a solution to do a network reset https://kb.wisc.edu/helpdesk/page.php?id=70821 which means
" Network Reset can solve connection problems that might occur after upgrading versions or fix problems connecting to shared network drives. Reset removes all network adapters and adapter settings from your PC. After you restart your computer, any network adapters are reinstalled, and the settings re-enabled. "
so everything I changed to his internet setting will be reset back to default and it still doesnt work so cant be from my end then
When you want to dispute a feedback someone left you, please create a new thread with your explanation and any evidence and the forum staff will help resolve the dispute.
DISPUTE GUIDELINES
- Feedback will only be reviewed if Trade Guardian was used. Any Trade Guardian service.
- If Trade Guardian was not used, we will ask for proof of transaction. This means showing a transaction started, either payment, service or item was sent.
- If proof is provided, the feedback will remain. We will not investigate the actual dispute. The feedback will not be changed.
- If proof of transaction is not provided, the feedback will be removed.
- Please report false feedback ASAP, within 10 days of receiving the feedback.
- If reported within 10 days, the user who gave the feedback will be asked to prove it. If they are unable to, the feedback will be removed as false.
- We will make a best effort to investigate feedbacks up to 30 days from when the feedback is received.
- After 30 days the burden of proof falls solely on the member who receives the feedback.
- Example: Joe gets a negative feedback from Roger. Two months later Joe files a dispute to have it removed. Joe must show proof the feedback is false. Roger does not need to prove his feedback is true.
- Between 11 - 30 days is a gray area. We will do our best to investigate, however decisions will be made on a case by case basis.
- Feedback will ONLY be removed if it's false. If resolved, it will be updated to neutral.
NOTICE: Please remember that you must edit out any personal information such as a full Name, phone number, address, or any other personal information. Failure to do this will result in your post being edited or possibly removed. ALL members are entitled to privacy.
" Messed up internet setting
Bought the pc optimization from him before, worked fine got a nice fps boost. decided to get a second after upgrading from windows 10. starts working on optimization and is going fine until he gets to network adapters. after playing with some settings internet suddenly crashes and i am unable to connect to the internet despite having an ethernet connection. asks me to reset network settings which i do still no internet connection. he suggests that the internet from my end is not working but that is impossible as my phone is connected to the internet at the moment. ends up getting unprofessional and upset starts calling me retard and moron. currently stuck with a pc with no internet no optimization nothin. his optimization is nice but if he ****s up ur own ur own so get it at your own risk "
============================
First of all , he received a refund so this feedback should be neutral / removed since its false as well;
https://www.epicnpc.com/feedback/feedback/877134/view
hes blaming me for " ruining his internet " when I tweak his pc the first time , I did the same thing and there was nothing wrong with his internet works fine
2nd time he wanted a pc tweak again and did same thing , he said his internet doesnt work now ( mind you I have the same settings I did on his pc and 300+ others , no one has this issue you can see on internet setting I have the same thing and it works so cant be the setting ) regardless I give him a solution to do a network reset https://kb.wisc.edu/helpdesk/page.php?id=70821 which means
" Network Reset can solve connection problems that might occur after upgrading versions or fix problems connecting to shared network drives. Reset removes all network adapters and adapter settings from your PC. After you restart your computer, any network adapters are reinstalled, and the settings re-enabled. "
so everything I changed to his internet setting will be reset back to default and it still doesnt work so cant be from my end then
