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Purchased a SWTOR account - original owner reclaimed months later

Not Recently Bumped
Dispute Type
Scam Accusation
Country
United States
Multiple Accounts
0
WARNING! Off-site contact information posted. Most scams occur off-site. Please contact members directly via EpicNPC chat. We do not investigate disputes if you communicate off-site.
Please Fill Out the Form
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Purchase Date: 1/1/2018
Date the problem begain: 9/30/2018
Method of Contact Used (chat progam): EpicNPC direct message
Your Instant Messenger ID: secretaznman
Instant Messenger username of the person you are accusing: Lyala

Other information:

DISPUTE Information
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Link of transaction thread (URL, Epicnpc thread): https://www.epicnpc.com/threads/1212161-S4-S8-Ranked-PvP-NiM-PvE-Account-Top-3-Titles
Approximate value of property: $600.00 USD
Was Trade Guardian used? If so, what is the TG ID#

What is the dispute about? SWTOR account

Other details / notes: I purchased this account from Lyala on Jan. 1, 2018. I hardly ever played it because it wasn't quite what he was advertising, but he refused to take a refund so I just kept it. I recently decided to sell it and after I posted it for sale, I noticed that I couldn't log on. At the same time, Lyala had removed me from Discord. I contacted him here and as the screenshots show, the account is being reclaimed by the "original owner." Lyala is now refusing to refund for the account, despite my good faith payment for the account. Moreover, I had spent extra cash in buying SWTOR Cartel Coins. I didn't even ask for those to be reimbursed -- I was only asking for the original price I paid for the account.

My thoughts are that Lyala saw that I was reposting the account and now thinks he can reclaim it and resell it. I tried to get the account back but the email keeps being changed as evidenced by the screenshots.

Proof
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You MUST provide proof or your claim will not be valid

Chat Log Screenshots (make sure username is visible, not display username): https://imgur.com/a/BirlBPK
Payment Screenshots (make sure the accused email is visible): https://imgur.com/a/yxg7FB1
Other proof: Admin can go directly into the my chat log and verify the contents.

Account Recalls
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Most account recalls have little proof. To get more evidence, please open a support ticket to attempt to recover the account BEFORE opening a dispute thread.

Did the seller say he is the original owner? I don't recall...
What account information did the seller provide you at the time of sale? Only the ID and an email swap.
How long did you have the account before it was recalled? 8 months
If you have a support ticket about this recall, please post screenshots of it. https://imgur.com/a/dgVrLt7
(you can use the HIDE tag so the images are not publicly available to everyone)
 
WARNING! Off-site contact information posted. We do not investigate disputes if you communicate off-site.
Banned - failed to resolve https://www.epicnpc.com/threads/1381639-Purchased-a-SWTOR-account-original-owner-reclaimed-months-later
As I already informed this guy, I'm not providing refund for an account sold 8 months ago and lost for whatever reasons… too many things can happen to an account in 8 months. I should add that, unlike what he said, the account was exactly what i was advertising it for and i didnt "remove him from discord at the same time" but months ago (why keeping a buyer in discords friends after serveral months).

I'm sorry for this loss, but I won't provide a refund after 8 months owning and using the account (or not using as he said, but thats another problem).
 
Banned - failed to resolve https://www.epicnpc.com/threads/1381639-Purchased-a-SWTOR-account-original-owner-reclaimed-months-later
No ofc im not, just bought it and sold when i didnt need it anymore like all the accounts im selling
 
Banned - failed to resolve https://www.epicnpc.com/threads/1381639-Purchased-a-SWTOR-account-original-owner-reclaimed-months-later
Not afaik, got this acc on eBay
 
@Lyala

[email protected] belongs to you. We have confirmed this via your phone number and gmail recovery options(you probably got a text about it).

This confirms you recovered the account.

Upgrades removed, warning added.

Full refund must be issued. If no refund within 24 hours, you will be banned.
 
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Banned - failed to resolve https://www.epicnpc.com/threads/1381639-Purchased-a-SWTOR-account-original-owner-reclaimed-months-later
This is ridiculous. As i explained the buyer, this email doesn't belong to me but to the original owner. How do i know it? Because it was the email we used to transfer the account.
I maintain my decision, even if I could, I wouldn't refund an account sold 8 months ago, especially when hundreds of things could have happened to this account in 8 months, including and up to permaban.

If banning me is your only option here, so be it, but I won't spend money to refund an account I didn't reclaim because an admin decided I have to.
 
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@Lyala if the email belongs to the OO why does it have your phone number on it? You are the owner of that email since you are the only person with the ability to verify/recover it via phone. Even if it is not yours you still have full access to that email. What's stopping you from recovering the account and returning it to the buyer?

If you don't want to refund/help recover the account then we will ban in 24 hrs
 
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Banned - failed to resolve https://www.epicnpc.com/threads/1381639-Purchased-a-SWTOR-account-original-owner-reclaimed-months-later
I'm not stupid, I already tried logging this email as soon as he told me his account got reclaimed from this one… https://imgur.com/a/s6ls7ts
And password was changed 27 days ago
Didnt investigate further until I saw this story about phone number linked to the account 2 days ago. So ofc i tried recovering it, but I only got this so far https://imgur.com/a/R3Y4HvB
 
I forgot to mention that the one time I was able to recover the account by submitting recent purchasing information, the account owner had the following listed:

User ID: Flondster
Birthday: 4/6/1998
Member since 6/12/2016
[HIDE=999]Real Name: Felix Jouve[/HIDE]
 
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Good that Lyala gets banned, I got scammed by him as well, the account got claimed back after 2 months of my purchase, i didn't bother open claim (which I should have).
From what I know, the swtor account he sold me was not his, he sold someone else's account to me and the original owner claimed back :(
 
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