- Country
- New Zealand
- Multiple Accounts
- 0
Information
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Date that sale/trade took place: e.g. 12 Feb 2018
Method of Contact Used: EpicNPC, Live chat, PSN.
Instant Messenger ID of other party: SinisterMan
Your Instant Messenger ID: KULA GAMES
EpicNPC Account of other party: SinisterMan
Other information:
Sale/Trade Information
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What was bought, sold or traded? 5x Radiant Enchantment, Rank 13
Link of transaction thread: link the thread of what you or they were trading, if any
Approximate value of property: 5x $20.00 USD, total $100.00 USD
https://www.epicnpc.com/threads/119...lling-Enchantments-Mounts-Companions-amp-More!
https://kulagames.com/neverwinter/Radiant-Enchantment-Rank-13-p99209519
Was a middleman used?: NO
If yes, who?
Describe why you believe the feedback is wrong: This feedback is wrong because we have been scammed, and are still receiving ongoing threats of extortion. How does he have the right to place feedback if he has scammed us and is still harassing up by making threats of extortion towards us. I believe SinisterMan may have scammed us out of 5 Rank 13 Radiant Enchantments. We successfully sent them by in game mail on Neverwinter PS4 to the provided "charactername@PSN". I have provided in this thread video and screenshot evidence of sending these items. I asked SinisterMan when he said he had not received them to save his video on PSN so we could review it to check and he said he could not. I then proceeded to get him into a party chat so I could shareplay and see his entire inventory, banks, equipped items and mail. I could not find the items on his character. At this stage I considered that maybe they somehow got glitched in the mail, but still the video that SinisterMan could have provided to prove this he didn't have the video (PSN records the past 15 mins of gameplay so we thought this to be odd).
As a team we decided to provide SinisterMan with a full refund and discontinue offering him any future services due to the situation showing red flags for being scammed. He was very upset by this and threatened us and also claimed false information.
We told him "Hi there we have decided on issuing a full refund. Seeing as we cant prove innocence or guilty. We cannot continue business with you due to you not being able to provide the 15 min history PSN video to us when requested and the supplier will not take orders from this psn or email in future because he is 50/50 on whether he has been scammed by you or not. Its a tricky situation, but that is their final decision. Sorry for the outcome. We will refund you but cannot continue to offer you any services."
He stated "Fine then I will also be giving you poor ratings on all sites epicnpc, Kula, and PayPal will be receiving it as I am disputing charges now which will give you a bad mark. And next time I suggest when you tell some one your delivering a certain way it's done. I followed everything you asked me to do even game share and am basically being called a scammer. I will be letting everyone know not to go thru you. That you are scamming people. And I am making this a personal vendetta to destroy your rep. All you had to do was deliver my items."
We had already issued a full refund so he could not dispute. The only thing that we should have done differently is trade the items face to face, but the deliverer mailed them due to miscommunication. I apologised for this and told off my employee for not checking that they wanted trade or mail. However, we still delivered the items and even refunded him when he claimed he had not received them. One thing I will also point out is that we have never lost mail, not once so the fact that this happend is very bazaar and suspicious.
After receiving nasty feedback and being told they will spread false rumours that we scam so he can destroy our reputation, we decided to allow him to repurchase the items and again and we would trade once more face to face then just use a IP block on our website to be done with the situation, but he did not want to pay again he demanded that we still deliver them and continued to threaten us. The situation was left at this.
I will post the video and screenshot and if requested by EpicNPC.
Other details / notes: I am still being harassed by this user wanting their items which we already sent and even refunded him so have lost $100 USD worth of goods.
Proof
######################
You MUST provide proof or your claim will not be valid!
Chat Logs: Use
######################
Date that sale/trade took place: e.g. 12 Feb 2018
Method of Contact Used: EpicNPC, Live chat, PSN.
Instant Messenger ID of other party: SinisterMan
Your Instant Messenger ID: KULA GAMES
EpicNPC Account of other party: SinisterMan
Other information:
Sale/Trade Information
######################
What was bought, sold or traded? 5x Radiant Enchantment, Rank 13
Link of transaction thread: link the thread of what you or they were trading, if any
Approximate value of property: 5x $20.00 USD, total $100.00 USD
https://www.epicnpc.com/threads/119...lling-Enchantments-Mounts-Companions-amp-More!
https://kulagames.com/neverwinter/Radiant-Enchantment-Rank-13-p99209519
Was a middleman used?: NO
If yes, who?
Describe why you believe the feedback is wrong: This feedback is wrong because we have been scammed, and are still receiving ongoing threats of extortion. How does he have the right to place feedback if he has scammed us and is still harassing up by making threats of extortion towards us. I believe SinisterMan may have scammed us out of 5 Rank 13 Radiant Enchantments. We successfully sent them by in game mail on Neverwinter PS4 to the provided "charactername@PSN". I have provided in this thread video and screenshot evidence of sending these items. I asked SinisterMan when he said he had not received them to save his video on PSN so we could review it to check and he said he could not. I then proceeded to get him into a party chat so I could shareplay and see his entire inventory, banks, equipped items and mail. I could not find the items on his character. At this stage I considered that maybe they somehow got glitched in the mail, but still the video that SinisterMan could have provided to prove this he didn't have the video (PSN records the past 15 mins of gameplay so we thought this to be odd).
As a team we decided to provide SinisterMan with a full refund and discontinue offering him any future services due to the situation showing red flags for being scammed. He was very upset by this and threatened us and also claimed false information.
We told him "Hi there we have decided on issuing a full refund. Seeing as we cant prove innocence or guilty. We cannot continue business with you due to you not being able to provide the 15 min history PSN video to us when requested and the supplier will not take orders from this psn or email in future because he is 50/50 on whether he has been scammed by you or not. Its a tricky situation, but that is their final decision. Sorry for the outcome. We will refund you but cannot continue to offer you any services."
He stated "Fine then I will also be giving you poor ratings on all sites epicnpc, Kula, and PayPal will be receiving it as I am disputing charges now which will give you a bad mark. And next time I suggest when you tell some one your delivering a certain way it's done. I followed everything you asked me to do even game share and am basically being called a scammer. I will be letting everyone know not to go thru you. That you are scamming people. And I am making this a personal vendetta to destroy your rep. All you had to do was deliver my items."
We had already issued a full refund so he could not dispute. The only thing that we should have done differently is trade the items face to face, but the deliverer mailed them due to miscommunication. I apologised for this and told off my employee for not checking that they wanted trade or mail. However, we still delivered the items and even refunded him when he claimed he had not received them. One thing I will also point out is that we have never lost mail, not once so the fact that this happend is very bazaar and suspicious.
After receiving nasty feedback and being told they will spread false rumours that we scam so he can destroy our reputation, we decided to allow him to repurchase the items and again and we would trade once more face to face then just use a IP block on our website to be done with the situation, but he did not want to pay again he demanded that we still deliver them and continued to threaten us. The situation was left at this.
I will post the video and screenshot and if requested by EpicNPC.
Other details / notes: I am still being harassed by this user wanting their items which we already sent and even refunded him so have lost $100 USD worth of goods.
Proof
######################
You MUST provide proof or your claim will not be valid!
Chat Logs: Use
^^^ Extortion is a crime in which one person forces another person to do something against his will, generally to give up money or other property, by threat of violence, property damage, damage to the person's reputation, or extreme financial hardship. I have received fraud emails from this user with additional threats.
Pictures/Screenshots: Link to pictures or use code.[/B]
[URL]https://www.youtube.com/watch?v=7cAjTXrK5vQ&feature=youtu.be[/URL]
[B]^^^ Link to video[/B]
[B][IMG]http://res.cloudinary.com/mmobay-llc/image/upload/v1518486705/td88xcrpenkrfiuaqmeo.jpg
^^^ Screenshot
Other proof:
Proof of customer purchase and proof of refund.
Additional Information
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Did you do any background searching before the trade? Yes / No (optional)
Have you traded with this person before? Yes / No (optional)
Approximately how many trades have you done on EpicNPC ? (optional)
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