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plz remove negative from mewiee

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Trade Guardian Orders: 199

(99.5%) (199 reviews)
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Member Since
Oct 11, 2010
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Multiple Accounts
1
He bought over 100usd wow gold from us for first time
he only got 3 feedback. we ask him to provide id scan for security since there are a lot of unauthorized payment ..He refused to provide id scan .but we delivered him gold after phone call in a few mins

now he got gold and left us negative


here s screenshot for the conversation and gold delivery

 
mewiee has been notified. He will need to justify the negative feedback as the deal was successful.
 
Heya.

I felt like posting negative feedback due to the customer service I faced with MMOPROTECTORS. They clearly advertise for instant delivery. I've used a lot of diffrent gold providers up through the years but never faced something like this. First and foremost I think it's rude of them to even ask for my ID. Due to the fact that buying gold is illegal, I was surprised they even had the guts to ask for ID. I asked a few times what they were gonna use it for, and all I could get from them was "paypal not safe we check Id yes plz xoxo"

I told them I could prove in any way that it was actually me who paid for the gold. I first stated I could send a response to the e-mail I have on my paypal, but then they said the e-mail could be hacked. I thought to myself what other ways to prove my ownership of the transfered money. I then went ahead and sent my phone number with landcode-extension. They asked 2-3 times if it was my number and I said yes, it's my number. They called and asked for my username on this site. I said it and even spelled it for them. The guy said ok and hung up. After that, they STILL didn't believe I was the rightful owner of the money. They still accused me of being a scammer and he said "Hopefully you're trustworthy". I was incredibly shocked he could even state that after they F'in called me. Another 15 mintutes went on and I still didn't recieve my gold. They went on about how I could be a scammer. So i pulled up the Norwegian telecom-database which is authorized by the telecommunications-department in Norway, typed in the number I had already given them. And my full name came up as a result. He would STILL not believe I was the rightful owner. This went on back and forth for another 20 minutes before he gave in giving my gold. I still feel like the negative-feedback is in place.

No matter the outcome, I don't feel like buying from these guys again.

Thanks.
 
You only had 3 feedback from sep 2013 but both feedbacks from user with zero feedback and this is virtual goods for over $100.
we had bad experience for unauthorized payment from other customers so we should ask for id scan From paypal advice.
you refused to give id scan and we follow you and delivered the gold

After you got gold and rude to us

i dont think anyone else will sell you gold anymore for so rude action
 
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Would you just hold on fore just one moment here. Who is the seller here? Who is the buyer? Your task is to provide good service in order to keep customers right? How come you didn't try to help me in some other way instead of being unreasonable. Do you think I feel safe sending my passport/driving licence to some random company in China selling illegal stuff? I don't think so.

When you advertise for "Instant delivery" you should mention that it may not be true, you should mention ID may be required, we're very slow maybe. State these things in your post. Instad you go afk for 10 min, come back blabla, go afk 10 minutes etc. I had a very bad experience with you guys. Face it, I'm in my full right to submit negative feedback for you guys. I'm the buyer here, I demand good customer service like I do at every other company in the world.

Also. MrBean; could you remove the negative feedback they submited to me in pure revenge? Cheers buddy.

Mewie out.
 
The negative has been removed from mewiee's account.
The negative has been changed to neutral on MMOprotector's account.

MMOprotector I recommend adding to your threads that you require ID for gold deliveries for new customers or members with only a little feedback. This way the buyer knows upfront before contacting you what is going on. I agree with Mewiee if I was asked for ID for a gold delivery I would not want to provide it either.
 
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