- Country
- North Macedonia
- Multiple Accounts
- 1
Title basically, he somehow managed to bypass the info template he needs to fillup before placing the order, we had no login into to work with. he wrote complaint here:
https://www.epicnpc.com/threads/d3h...aids-dungeons-more-24-7.1498274/#post-6471337
looking into this m8.
update- talked to ur booster he tried to reach u several times for login attempt just the past 24h alone. not sure if u read ur email but we request you to setup your authenticator in a way that you can aprove login with phone tap, definitely not codes. you get this email instruction the moment you make a purchase. That, and having the payment on hold is probably the reason for this delay.
Nobody wanna bother with codes, they expire way too fast and is the reason we always urge people to setup their authenticator with tap for aproval, that way you just need to have phone at ur side and no need to bother any further.
update two:
i checked ur order details, you somehow managed to bypass the account info template, there is no info of account login credentials, booster tried to reach u for login info i guess - no server/character name and so on. How did you managed to screw this up this hard is beyond me. gonna request feedback removal from staff, can teamviewer share my screen so staff can take a look into it but this is how ur order details look, which is definitely not how it should be:
http://prntscr.com/p80xzb
This is how a normaly filled up template looks like for wow orders:
http://prntscr.com/p80ydi
this is the template that should popup for you when you click the buy now button and you should have it filled:
http://prntscr.com/p80yqc
https://www.epicnpc.com/threads/d3h...aids-dungeons-more-24-7.1498274/#post-6471337
looking into this m8.
update- talked to ur booster he tried to reach u several times for login attempt just the past 24h alone. not sure if u read ur email but we request you to setup your authenticator in a way that you can aprove login with phone tap, definitely not codes. you get this email instruction the moment you make a purchase. That, and having the payment on hold is probably the reason for this delay.
Nobody wanna bother with codes, they expire way too fast and is the reason we always urge people to setup their authenticator with tap for aproval, that way you just need to have phone at ur side and no need to bother any further.
update two:
i checked ur order details, you somehow managed to bypass the account info template, there is no info of account login credentials, booster tried to reach u for login info i guess - no server/character name and so on. How did you managed to screw this up this hard is beyond me. gonna request feedback removal from staff, can teamviewer share my screen so staff can take a look into it but this is how ur order details look, which is definitely not how it should be:
http://prntscr.com/p80xzb
This is how a normaly filled up template looks like for wow orders:
http://prntscr.com/p80ydi
this is the template that should popup for you when you click the buy now button and you should have it filled:
http://prntscr.com/p80yqc
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