Polis
EpicMember UpgradeA member that has upgraded their account. |
- Rating
- 5.00 star(s)
- Country
- Not Phone Verified
- Multiple Accounts
- 0
edit
edit
edit
Last edited:

EpicMember UpgradeA member that has upgraded their account. |
Company Background
We operate the world’s largest network of player to player e-commerce exchanges for digital currency and assets in massively multiplayer online games (MMOGs).
WE are rapidly expanding our PlayerAuctions business into the U.S. and other Western markets and are actively recruiting high caliber professionals who wish to develop their careers as part of our dynamic & growing organization.
PA is a great website when you don't need to deal with their customer service. I have made a ton of money off PA and the platform is great. However, when I have had to deal with a PA customer service rep., it has always been horrible. Everything seems to come down to a language barrier.
My best horror story was happened to be the first time I had used their live chat. I was having issues with a recurring customers payment going through, so I contacted live chat to see what was up. Even though I stated multiple times that I was the seller, they kept referring to me as the buyer and asking me to send in copies of my ID and what not to verify my identity. The buyer was getting a bit pushy, wanted to cancel his purchase and do it without PA being the middleman. I wasn't quite sure if there would be a penalty for closing the transaction, so I asked the PA rep what would happen if I cancelled the order and just did the transaction without PA's help. The rep then went ballistic and said that my account is now going to get fined 300 dollars (I had money to be disbursed). I was a little shocked and I hadn't even cancelled the order, I was just inquiring about it. Turns out there is a no off-site sale policy and your account is fined something like $150 and $150 for a deposit if you are caught doing it again. This policy is not visible anywhere on the site btw. He then told me he was escalating me to some department to have my account investigated.
Long story short, don't contact PA customer service. The platform is great but the service rep will just leave you either a) scared they are going to fine you or b) more confused than you already were.
Forgot to mention, I've been using PA heavily for 5 months. I've got 300+ transactions with a 99.4% positive rating. Out of the blue, my option to make and accept payments with paypal was locked. I contacted their customer service and the rep said they unlocked it and it will be available for use in 24 hours. 24 hours rolls around and it is still not unlocked. I contacted another rep and they said it was permanently locked for violating a term of use or something. I've never not had a payment go through. The rep wouldn't tell me what I did wrong and told me I had to mail their support. ****ing bull****.
VerifiedEmail: Verified Phone: Verified ID card: Verified |
EpicMember UpgradeA member that has upgraded their account. |
Former ModUsed to be a moderator on Epicnpc. |
BANNED - Do not buy, sell or trade with this user. |
BANNED - Do not buy, sell or trade with this user. |
EpicMember UpgradeA member that has upgraded their account. |
Former ModUsed to be a moderator on Epicnpc. |
Yeah, no f'ing way am I giving them that information, which is just f'ing ridiculous. I immediately join their live chat, and they tell me I can cancel the order, not have to pay the fees which were 40 something dollars on a 650 dollar order, and I could just change my payment method and be on my merry way. WRONG!Greetings from Playerauctions!
As you have already exceeded the 30-day spending limit, for us to proceed with your order, please provide us with the complete requirements found below and send it to XXXXX. We can assure you that in accordance with our privacy policy your information will not be shared or sold to any third parties with the exception of official government legal entities if necessary.
1. Digital copy of your government issued photo ID such as drivers license (No passports and school/university IDs)
2. Fixed Line Phone Number where we can reach you
3. Most recent billing or utility statement with your name and current address shown on it
4. Most convenient time to call you
Please make sure that the documents are valid, colored and very clear for us to see.
If you are not comfortable in providing us the requirements, we recommend you to use the following as your payment method for faster clearance in 30 days:
1. PayPal Echeck – (3-5 days to clear)
2. Bank Transfer – depends on the bank but normally takes 5 business days to clear
EpicMember UpgradeA member that has upgraded their account. |
Former ModUsed to be a moderator on Epicnpc. |
BANNED - Do not buy, sell or trade with this user. |
BANNED - Do not buy, sell or trade with this user. |
EpicMember UpgradeA member that has upgraded their account. |
Former ModUsed to be a moderator on Epicnpc. |
I wouldn't provide EpicNPC with my goverment ID / drivers license even if my life depended on it, a private person hanging onto tons of identity theft material, right
guess thats why im just staying a normal user.
EpicMember UpgradeA member that has upgraded their account. |
Former ModUsed to be a moderator on Epicnpc. |
I'm sure it's a lot safer than the red flags poking out of my brain would have me immediately believe, I know the site has legit activity, it's just not something I was comfortable with, and they have other payment options which don't require this... So, I guess that's my biggest thing here. BEFORE they took my money, there should have said this would be required of me. It's just made the entire process drawn out and they're gonna make some free money from it, which I'm sure is the point.
Just wanted to post up a fair warning, be prepared to show ID as a buyer under the pretense of exceeding some 'spending limit' they don't make you aware of up front. Or, you can use one of the other forms of payment.. which they make it sound so easy to switch payment forms. It's not, you have to wait a week for your refund... unless you have a much larger disposable income than I do and you can afford to tie up twice as much money at once.
Frustrating is all.
I'd be more inclined to trust mods of the community here, a community of gamers, with my info as opposed to the community of chinese farmers over there just in it for the money.
BANNED - Do not buy, sell or trade with this user. |
We have no interest in stealing your identity, The entire idea behind verification is to add security to your account.
Nor do we "hang on" to your documents with the intent to pretend to be you in the future.
^^
EpicMember UpgradeA member that has upgraded their account. |
Former ModUsed to be a moderator on Epicnpc. |
Don't care if the intentions are good or bad, if you're not an authorized by the goverment to recieve my ID , you would never get it, i mean sure, lots of identity theft issues arise everyday in the US , i would never feel comfortable giving anyone my ID and that will never happen.
I wouldn't provide EpicNPC with my goverment ID / drivers license even if my life depended on it, a private person hanging onto tons of identity theft material, right
guess thats why im just staying a normal user.