Phone Verification Update

[EpicNPC]

We are updating our phone verification system to use our providers latest API. This process will take a few hours to complete as each phone verified account has to be updated.

Some of you may have noticed the "Phone Verification Required" box re-appear on your account even though you already verified a phone. We removed it so it's no longer displaying, but this update is the reason why it showed temporarily.

If there's any other hiccups during this update, I'll post here.

 

[EpicNPC]

The process has been nearly completed and we have fully switched over to the new phone system.

One issue we ran into are for some members that verified a phone with our original phone system many years ago. Those numbers were not imported into the new system due to a format issue. We're running a 2nd query to resolve this now. Since it's a small amount of members, it should be resolved for everyone within 1 hour. Until that occurs, you might see the "Phone Verification Required" box. If you have verified a phone, you can ignore that. It will disappear soon.