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Paypal payments not working correctly

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EpicNPC

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United States
It seems a recent update to Paypal is causing issues with our payment system. This includes:


  • Verification - Loops back to Paypal payment page even though member already made payment
  • Epic Member upgrade - After the $3 payment, it does not bring you to the phone verification step
  • Epic cash store - payment deposits are not being recorded, however if you contact me I will manually update it for you.
  • Pro Seller upgrade - upgrades are not triggering, however if you contact me I will manually set it up for you.
  • Sticky ads - not effected since ads are sticked manually
  • WoW Gold Store - orders are not being recorded so both buyers and sellers are not receiving notifications.

Basically the issue is the same, after payment is made Paypal is not returning the "successful payment" notification to us to confirm payment was made, so our system just thinks payment was never made.

I'm not sure if we need to update all our addons to get this working again of if this is a temporary glitch from Paypals end, but for the time being all payment systems are not be working correctly.

The account upgrade to Epic Member and Verification are the only 2 systems that completely don't work. For the Epic Member upgrades, I will not be issuing refunds, once payments start working again you will only have to verify a phone number to complete the upgrade. Verification payments will be refunded and you'll have to submit the form once it starts working again.

I've updated the Member Benefits page so people are aware and I will update this once I know more about the situation.
 
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There was a change with Paypal's system on Oct 1st, however it seems the fix VBulletin released is not working for me and am waiting on further support to get this fixed ASAP.
 
thanks for the update,i hope it'll be fix soon
 
If we payed already 10 dollars for verification will money be refunded or you will fix so we can proceed to last part (phone activation) ?
 
Finally got an update from VBulletin. They said the next update will be released later today, so I will be scheduling a forum upgrade tomorrow to update the forums to the latest version.

This usually takes a few hours to perform so expect some downtime tomorrow.
 
You rock, I will stop being newbish and check here to make sure it is up before i keep trying and trying and trying and scratching my head while eating a banana and thinking maybe if I hold my mouth right?
 
Banned - scammer - https://www.epicnpc.com/threads/857578-Scammed-by-xxmochi
Yeah didn't see this, I donated right before GEEK told me :I, I'm blind LOL.
 
I just used phone verification, will it be soon fixed becouse I got my code writed down from the phone machine?
 
No it's still not fixed. Vbulletin support seems to be completely ignoring my support ticket for the last week. I've opened a 2nd ticket now, posted on their forums and emailed them directly asking for an update. Hopefully they will reply today, but seeing how crappy their support as been thus far I'm not counting on it. Hopefully it'll be fixed this week though.
 
Banned - dispute - https://www.epicnpc.com/threads/keiichi-owes-me-fees-i-hope-he-is-okay-cool-dude.1433002/
People who have paid will be refunded by Admin
 
got a reply a few days ago with another potential fix, but it didn't work either and no reply since. If they don't have it fixed by the end of Monday, I'm going to hire someone else to fix it so it will be fixed this upcoming week one way or another.
 
- - - Updated - - -

got a reply a few days ago with another potential fix, but it didn't work either and no reply since. If they don't have it fixed by the end of Monday, I'm going to hire someone else to fix it so it will be fixed this upcoming week one way or another.

Thankyou so much, im sure we all greatly appreciate your resilience is fixing this issue!
 
It seems we have identified the problem, which is that the VB forums do not seem to work correctly with the latest build of PHP, so at this time Im waiting on word from VBulletin if they will be able to release a fix today, if not I'll be downgrading PHP on my server, so by tomorrow morning this will be fixed one way or another.
 
Banned - dispute - https://www.epicnpc.com/threads/keiichi-owes-me-fees-i-hope-he-is-okay-cool-dude.1433002/
Great
 
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