WARNING! Off-site contact information posted. We do not investigate disputes if you communicate off-site.
Information
Account Recalls
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Most account recalls have little proof. To get more evidence, please open a support ticket to attempt to recover the account BEFORE opening a dispute thread.
Did the seller say he's the original owner? (provide proof) No
What account information did the seller provide you at the time of sale? (ID, SQA, etc) No reciepts
How long did you have the account before it was recalled? 1 Month (The same time it takes for Genshin support to recall a stolen/hacked account)
If you have a support ticket about this recall, please post screenshots of it.
(you can use the HIDE tag so the images are not publicly available to everyone)
-------------------------------------------------------------------------------------------------------
If you are not involved, please do not post in the thread.
Here you can find information about our Dispute rules and how we investigate disputes.
https://www.epicnpc.com/threads/90442-Dispute-FORUM-RULES
Account Recalls
######################
Most account recalls have little proof. To get more evidence, please open a support ticket to attempt to recover the account BEFORE opening a dispute thread.
Did the seller say he's the original owner? (provide proof) No
What account information did the seller provide you at the time of sale? (ID, SQA, etc) No reciepts
How long did you have the account before it was recalled? 1 Month (The same time it takes for Genshin support to recall a stolen/hacked account)
If you have a support ticket about this recall, please post screenshots of it.
(you can use the HIDE tag so the images are not publicly available to everyone)
-------------------------------------------------------------------------------------------------------
If you are not involved, please do not post in the thread.
Here you can find information about our Dispute rules and how we investigate disputes.
https://www.epicnpc.com/threads/90442-Dispute-FORUM-RULES
