Negative feedback

[GoldenBoost]

https://www.epicnpc.com/feedback/feedback/629010/view


Reason for dispute: service was completed according to the time frame and terms


Explaination: client has purchased 63-70 boost (was 62 but it's fine), we completed it within the mentioned time frame. Customer has complained that 1k gold was missing from his account so we sent him 2k a day later (1k for his gold compensation and 1k for what would booster approximately farm during the leveling boost).

The next day he complained about his account suspension for gold buying. Blizzard usually bans for 3 days for gold buying but he admitted that he's already been banned and this one was 14 days ban. He was obviously buying from more people meanwhile and none of our character's that sent the gold got banned which is why I didn't issue any refund for this. Also, it's stated in my terms that I don't do refunds for account suspensions, closures.

 

[EpicNPC CM]

@Branded

 

[Branded]

Banned - Failed to resolve - https://www.epicnpc.com/threads/account-reclaimed.2462690/

You’ve explained exactly as I have. Yes I got banned for buying gold months ago? You then sent me 2k gold and I got banned before I could even get home from work.

I’m not asking for a refund for the $75 that I’ve paid. All I’m asking for is that the gold that was AGREED is sent to me. I’ve basically funded him to boost my account rather then level in the way that we had agreed.

 

[Branded]

Banned - Failed to resolve - https://www.epicnpc.com/threads/account-reclaimed.2462690/

Like I said, all I’m asking for is 2k gold that won’t get me banned and I will happily change the feedback.

 

[GoldenBoost]

You did get the gold though.

 

[GoldenBoost]

And the thing is.. your account was most likely flagged already cuz u've been banned already and if u claim the gold was botted.. why isn't any of suppliers banned aswell?

How do I know u haven't been buying from multiple people?

 

[Branded]

Banned - Failed to resolve - https://www.epicnpc.com/threads/account-reclaimed.2462690/

You claimed to send me gold and I didn’t even see it because I was banned before I could even log in.
I don’t know why blizzard bans people? I don’t know why they didn’t get banned?
All I know is I have not paid for gold from anyone else, you sent me gold and I got banned.

I don’t feel like I’m being unreasonable and this is the first time I’ve left a negative feedback on this website.

I guess I leave it up to the admin and I’ll honour their decision.

 

[Branded]

WARNING! Off-site contact information posted. We do not investigate disputes if you communicate off-site.

Banned - Failed to resolve - https://www.epicnpc.com/threads/account-reclaimed.2462690/

I can post a picture of the account ban on here if you need? I can see you have messaged me for it on discord @GoldenBoost

 

[GoldenBoost]

Yes, post it.

 

[Branded]

Banned - Failed to resolve - https://www.epicnpc.com/threads/account-reclaimed.2462690/

 

[GoldenBoost]

I've sent the gold again.

 

[Branded]

Banned - Failed to resolve - https://www.epicnpc.com/threads/account-reclaimed.2462690/

I can confirm the that I have got the 2k gold that we discussed.

How do we mark this as resolved?

 

[EpicNPC CM]

Changed to neutral