EpicNPC

Register a free account today to become a member!

Negative feedback given even though issue was resolved

Not Recently Bumped

No2sicx94

Level 62

Trade Guardian Orders: 29

(96.9%) (36 reviews)
Country
United States
Member Since
Jul 28, 2018
Country
United States
Multiple Accounts
0
https://www.epicnpc.com/threads/fem-ne-hunter-8-9-t3-classic-era.2628132/

Account was attempted to be recalled by original owner. Once I was made aware of the situation, I was fast and quick to respond. The account was then returned to me so then I proceeded to return the account to hurbish. He was no longer interested in the game and simply wanted a full refund instead. I told him I cannot refund him but the account is 100% intact and safe. He refused to respond afterwards. I did not scam him , he simply just regretted buying the game account. I was quick to resolve and respond to the issue.
 
  • Please report false feedback ASAP, within 10 days of receiving the feedback.
    • If reported within 10 days, the user who gave the feedback will be asked to prove it. If they are unable to, the feedback will be removed as false.
    • We will make a best effort to investigate feedbacks up to 30 days from when the feedback is received.
    • After 30 days the burden of proof falls solely on the member who receives the feedback.
      • Example: Joe gets a negative feedback from Roger. Two months later Joe files a dispute to have it removed. Joe must show proof the feedback is false. Roger does not need to prove his feedback is true.
  • Between 11 - 30 days is a gray area. We will do our best to investigate, however decisions will be made on a case by case basis.
  • Feedback will ONLY be removed if it's false. If resolved, it will be updated to neutral.

@No2sicx94 Please provide proof that the feedback is false.
 
I was given back full access to the account from the original order he omitted to trying to take back the account, it is fully ready to be able to be returned to hurbish and his desired email. I promptly replied when the problem was told to me I did not delay like he stated. Hurbish wanted a full refund saying I was a liar and wanted a full refund , I told him I don't refund , but the account was secured and safe. He simply regretted buying the account due to not wanting to play the game anymore. I've never scammed anyone since I've been on the forums I try to be legit and honest as possible, and this was the first recall situation I've ever dealt with and I think I handled it as professionally as I could.
 
Back
Top