Negative feedback from customer I never deal with

[Mileena]

Hello! I have a big trouble!
Someone left negative feedback for me, but I never deal with him!
What should I do this way? How can I prove it?

 

[F3v3R2k]

Hello! I have a big trouble!
Someone left negative feedback for me, but I never deal with him!
What should I do this way? How can I prove it?

You should create another topic in the right section : https://www.epicnpc.com/forums/62-iTrader-Feedback-Disputes

I believe it is enough to state that you don't know the person that gave you the feedback, the admins will then notify and ask him to justify it.

 

[Hellish v.2]

Do as F3v stated, also message the person and ask if it was a mistake and take a screenshot of the conversation even. Hope this is resolved.