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Negative comment from random user while no transaction was made.

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Saeroyi

Level 25

Trade Guardian Orders: 0

(100%) (1 review)
Country
France
Member Since
Oct 1, 2021
Country
France
Multiple Accounts
1
I hope you'll do something instead of repeating no transaction was made so it's not your business. This is exactly the problem! No transaction was made and yet a random user was able to write a negative review on my profile. Why is this ? And why do you allow it ? Why don't you remove it ?

Tell me you see the problem here !...

A random user put a negative comment on my profile claiming I scammed him. I had no discussion before with this user about any transaction and no transaction was ever made with this individual.

Yet he s able to leave this comment and now i have a bad review and my profile. It's negatively impacting my selling with this one star note. People think I may not be trustworthy.

This is abusive. Please remove their comment from my profile.

I did the identification verification process. What more can i do to have you remove this bad review written from this person ?

It's unfair to be vulnerable to any lunatics when no transaction was made.


https://www.epicnpc.com/threads/how-to-report-a-feedback-dispute.389547/

Feedback will only be reviewed or investigated if one of our Trade Guardian services were used.

Trade Guardian was used:

  • Link to the feedback you received.
  • Provide the TG # for this feedback.
  • Explain why you are disputing the feedback and why you want it changed or removed.

Trade Guardian was not used:
If the communications was offsite, we will only accept video evidence, no screenshots.
  • Proof of sale will be requested.
    • Buyer can show they sent payment.
    • Seller can show they sent the item or provided a service to the buyer.
  • No further investigation will be conducted.
  • Upload the video to Youtube (unlisted) and provide a link to the video in your dispute.
Once we confirm an exchange occurred, the feedback cannot be removed. The buyer and seller should try to reach a compromise or resolve the issue on their own.

If proof of sale is not provide, the feedback will be removed.


Feedback Dispute Rules
https://www.epicnpc.com/threads/how-to-report-a-feedback-dispute.389547/

YOU CAN DELETE THE ABOVE MESSAGE WHEN POSTING.
 
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