Member Dispute

[Kiri2419]

WARNING! Off-site contact information posted. We do not investigate disputes if you communicate off-site.

Information
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Purchase Date:12/26/2022
Date the problem began:02/27/2023
Method of Contact Used (chat program): Discord
Instant Messenger username of the person you're accusing: epicnpc:

Divareisst​

Discord: divareisst.10#7754

Your Instant Messenger ID: Kiri2419

Other information:


DISPUTE Information
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Link of transaction thread (URL, Epicnpc thread):https://www.epicnpc.com/threads/ar-...ka-wanderer-all-bis-yelan-kazuha-etc.2398083/
Approximate value of property: $230
Was Trade Guardian used? No
If yes, what is the Trade Guardian ID?

What is the dispute about? Account has being recalled / retrieved not even 3 months into it, everything was fine and tried to played yesterday and ps5 had being unlinked and hoyoverse info not working changed messaged the seller and no contact and says they being online different times

Other details / notes:


Proof
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You MUST provide proof or your claim will not be valid!

Chat Log Screenshots (make sure username is visible, not display username):

Payment Screenshots (make sure the accused email is visible):

Other proof:

Account Recalls
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Most account recalls have little proof. To get more evidence, please open a support ticket to attempt to recover the account BEFORE opening a dispute thread.

Did the seller say he's the original owner? (provide proof) didnt asked and they had good reputation as seller no negative but seeing another review on january with account recalled also
What account information did the seller provide you at the time of sale? (ID, SQA, etc): Hoyoverse
username : aliciar81
password : payahbgt10
How long did you have the account before it was recalled? 2 months
If you have a support ticket about this recall, please post screenshots of it. Screenshots of trying to log in hoyoverse and info wrong and ps5 unlinked

(you can use the HIDE tag so the images are not publicly available to everyone)


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If you are not involved, please do not post in the thread.

Here you can find information about our Dispute rules and how we investigate disputes.
https://www.epicnpc.com/threads/90442-Dispute-FORUM-RULES

 

[Angel]

Dispute and Feedback Dispute Changes
Epicnpc will no longer review disputes if one of these three Trade Guardian options is not used. There will be 2 types of disputes that can be opened.

1. Trade Guardian dispute - If TG was used, we will fully investigate as normal.
2. Scam Review - If TG was not used, only an account review will be conducted on the accused's account. We will check if they're a known scammer, previously banned member or have been accused of scams on other sites. They will then either be banned or not. An investigation into the dispute will not be conducted.