Instant Chat Disabled

[EpicNPC]

We have decided to disable instant chat indefinitely due to low activity. Only about 6% of all messages took place using the instant chat, which is far less than what we expected.

At this time there are no plans to bring it back, however it's possible that we might make some updates to it in the future and give it another shot.

 

[stree]

All the time I tried to use it, I was getting bunch of errors and was unable to send a message. Maybe it was a reason of a such low activity.

 

[EpicNPC]

The chat used Websockets which requires relatively newer browsers, so anyone that hasn't updated their browser in a while probably experienced some issues or it didn't work at all.

This could be one of the reasons for the low activity. For me the chat worked fine and we didn't receive any error reports about it either, so we really didn't have any reason to believe it wasn't working correctly.

If it does return in the future, it will be a updated version so we'll see how it goes then.

 

[ARMIK]

it wasnt popular because it wasnt very useful and easy to use. I had the latest browser version and i was having errors when trying to connect to a chat I was invited.

I'm pretty sure me and other users remember the old chat that would load on the same page you are and it was pretty popular, but you disabled it because it would cause slow loading. That was the best chat I've seen and was pretty easy to use.

This one was pretty bad for a couple of reasons - it would open new tabs and would cause errors etc. I personally don't like when a page i'm on requires me to open an extra window just to do some chatting. The old was way better.

 

[The Integrity]

I'm pretty sure the reason of low popularity is because it was broken.
It was completely unusable for me and I started to avoid it entirely.

New messages did not show up in the chat window until refreshed, and many times my messages would not show to them (they would simply be lost as if I never sent them).

Using the newest browser, plus I rarely have such problems on the internet. It was definitely very buggy, as others seem to be confirming. I'd give it another shot if it would work as it should.

And I agree with rmik, the old chat was much better.

 

[EpicNPC]

Thanks for the feedback. If we decide to add the chat back in the future, we'll consider those suggestions.