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Information
######################
Purchase Date: 21/09/2022
Date the problem began: the same day
Method of Contact Used (chat program): discord
Instant Messenger username of the person you're accusing: Zayaci09
Other information:
DISPUTE Information
######################
Link of transaction thread (URL, Epicnpc thread):
Approximate value of property: $200 USD
Was Trade Guardian used? no
If yes, what is the Trade Guardian ID?
What is the dispute about?
this user scammed me off my genshin account, he offered to buy it with 200$, ofc i accepted, and i let him log in first to look at the account and be sure that everythings as i say, but this guy actually already logged in my account with some method, and the verification code he requested was not the log in one, it was the email one to secure the account, he then deleted the chat history and blocked me everywhere.
Other details / notes:
Proof
######################
You MUST provide proof or your claim will not be valid!
Chat Log Screenshots (make sure username is visible, not display username):
i cant show the discord chat log because he deleted everything
Payment Screenshots (make sure the accused email is visible):
Other proof:
i think this one is important proof, its the verification code he requested, my game setting are in ENGLISH, i do not speak spanish
this is what my own verification codes look like^^^^
Account Recalls
######################
Most account recalls have little proof. To get more evidence, please open a support ticket to attempt to recover the account BEFORE opening a dispute thread.
Did the seller say he's the original owner? (provide proof)
What account information did the seller provide you at the time of sale? (ID, SQA, etc)
How long did you have the account before it was recalled?
If you have a support ticket about this recall, please post screenshots of it.
(you can use the HIDE tag so the images are not publicly available to everyone)
-------------------------------------------------------------------------------------------------------
If you are not involved, please do not post in the thread.
Here you can find information about our Dispute rules and how we investigate disputes.
https://www.epicnpc.com/threads/90442-Dispute-FORUM-RULES
######################
Purchase Date: 21/09/2022
Date the problem began: the same day
Method of Contact Used (chat program): discord
Instant Messenger username of the person you're accusing: Zayaci09
Other information:
DISPUTE Information
######################
Link of transaction thread (URL, Epicnpc thread):
Approximate value of property: $200 USD
Was Trade Guardian used? no
If yes, what is the Trade Guardian ID?
What is the dispute about?
this user scammed me off my genshin account, he offered to buy it with 200$, ofc i accepted, and i let him log in first to look at the account and be sure that everythings as i say, but this guy actually already logged in my account with some method, and the verification code he requested was not the log in one, it was the email one to secure the account, he then deleted the chat history and blocked me everywhere.
Other details / notes:
Proof
######################
You MUST provide proof or your claim will not be valid!
Chat Log Screenshots (make sure username is visible, not display username):
Payment Screenshots (make sure the accused email is visible):
Other proof:
i think this one is important proof, its the verification code he requested, my game setting are in ENGLISH, i do not speak spanish
this is what my own verification codes look like^^^^
Account Recalls
######################
Most account recalls have little proof. To get more evidence, please open a support ticket to attempt to recover the account BEFORE opening a dispute thread.
Did the seller say he's the original owner? (provide proof)
What account information did the seller provide you at the time of sale? (ID, SQA, etc)
How long did you have the account before it was recalled?
If you have a support ticket about this recall, please post screenshots of it.
(you can use the HIDE tag so the images are not publicly available to everyone)
-------------------------------------------------------------------------------------------------------
If you are not involved, please do not post in the thread.
Here you can find information about our Dispute rules and how we investigate disputes.
https://www.epicnpc.com/threads/90442-Dispute-FORUM-RULES
