I got false bad feedback i would like to get removed

[atomicmaster18]

Information
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Purchase Date:
Date the problem began: 02/03/2023
Method of Contact Used (chat program): epic feedback system
Instant Messenger username of the person you're accusing: @chizu
Your Instant Messenger ID: @atomicmaster18

Other information:


DISPUTE Information
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Link of transaction thread (URL, Epicnpc thread): https://www.epicnpc.com/threads/lost-ark-korea-accounts.2196841/page-2#post-8890620
Approximate value of property: $XXX.XX USD
Was Trade Guardian used?
If yes, what is the Trade Guardian ID?

What is the dispute about?
he left negative feedback which makes no sense, he is saying after my renting service that i sell the acc, i told him yes sometimes yes, the acc is mine you rent it for X time, after that amount oftime the acc gets back to me so i can do whatever i want with the acc, so doesnt make senses and this is bad for my rep
Other details / notes:


Proof
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You MUST provide proof or your claim will not be valid!

Chat Log Screenshots (make sure username is visible, not display username):
Payment Screenshots (make sure the accused email is visible):
Other proof:


Account Recalls
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Most account recalls have little proof. To get more evidence, please open a support ticket to attempt to recover the account BEFORE opening a dispute thread.

Did the seller say he's the original owner? (provide proof)
What account information did the seller provide you at the time of sale? (ID, SQA, etc)
How long did you have the account before it was recalled?
If you have a support ticket about this recall, please post screenshots of it.
(you can use the HIDE tag so the images are not publicly available to everyone)


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If you are not involved, please do not post in the thread.

Here you can find information about our Dispute rules and how we investigate disputes.
https://www.epicnpc.com/threads/90442-Dispute-FORUM-RULES

 

[Angel]

Moved on feedback disputes forum

 

[EpicNPC CM]

@chizu

 

[atomicmaster18]

Sad

 

[chizu]

@chizu

Hello I can provide more screenshots/proof if needed.

The seller here states on their original thread (screenshotted incase he edits it) that they will NOT take the account back even if we don't decide to play. Given we paid for at least ONE month of service at any given point. Basically this account is mine, but can only be used during the times I am renting/paying for it.

Here's where the seller goes wrong: They decide to message me and tell me they are changing politics because they are losing money. Now tell me why is the buyer responsible for this and why is their original terms of service being altered from our original consideration. To put it in perspective. I paid for an account that wasn't going to be taken away from me just because I didn't want to play for another month (his thread promotes this benefit). Now he has decided to change this at his convenience because his business is failing? Just look at the picture below. Is this really a legitimate reason to alter our original transaction and terms of service we set without my consent? I would have NEVER made this purchase if I knew that the seller could change his mind and any point and invalidate any work, time and money I put into the rental account.

TLDR: Seller promises different on his actual SELLING thread, but can decide to scam by changing his terms of service when he feels the need to. I completely understand it's pretty uncalled for to get pissed at the end, but how would anyone else react when a seller pulls **** like this? As a result the account I spent on in cash shop items etc is now repo'd by the seller and he's renting it out to others / selling when his own original thread promises not to do that.

What am I hoping to see from this dispute? The seller to actually be honest with his terms of service, held accountable, and not scam people out of their accounts. Lastly, before he drags something about a bunch of positive reviews on his account vs my 1 dispute I'd like to mention this transaction is from when he was a much smaller shop and shouldn't invalidate my claim since there's actual tangible evidence here proving otherwise. My feedback is not false, but legitimate.

Here is proof of purchase:

Additional proof of him straying from his original post terms of service on this own thread:

we know how difficult is to grow as a free to play in lost ark and we dont like our customers to lose their progress.
also we dont like to do renting so your account is safe with you always.

 

[atomicmaster18]

WARNING! Off-site contact information posted. We do not investigate disputes if you communicate off-site.

first i would like to now this guys discord so i can have the whole conversation,

 

[atomicmaster18]

also ye its a the begining and was super non profitable, this guy didnt spent a dime, he only lvl up a bit , im also pretty sure i refunded him the cash for the month he rented

 

[chizu]

also ye its a the begining and was super non profitable, this guy didnt spent a dime, he only lvl up a bit , im also pretty sure i refunded him the cash for the month he rented

Strange to me that's the only thing you care about after reading my entire post. It's not about the time, money, and account you took from me (that did not get refunded), but it's about the principle. You offer a service and don't keep your word. I'll leave it up to staff to decide the rest.

 

[atomicmaster18]

basically im talking about the fact that now you are calling me a scammer my friend

 

[atomicmaster18]

WARNING! Off-site contact information posted. We do not investigate disputes if you communicate off-site.

pls tell me your discord so i can check the conversations

 

[atomicmaster18]

WARNING! Off-site contact information posted. We do not investigate disputes if you communicate off-site.

i had minimum 30 reviews when this happened a year ago and none complain , so pls let me know your discord so i can check the full conversation3

 

[chizu]

Grumpus#6149

Also, instead of saying I am calling you a scammer. I am proving you are a scammer.

 

[atomicmaster18]

i cant add you so pls add me back atomicmasterCQB#4768

 

[atomicmaster18]

yes brother im a scammer and you complain about something i refunded you 1 year ago

 

[chizu]

also ye its a the begining and was super non profitable, this guy didnt spent a dime, he only lvl up a bit , im also pretty sure i refunded him the cash for the month he rented

I also find it quite interesting how you try to derail the main topic by mentioning information like this. I leveled all the way up to 50 which is 40+ hours of effort in the 1 month I had access to the account.

Before you try to disregard everything I say you should actually read what I posted.

 

[atomicmaster18]

WARNING! Off-site contact information posted. We do not investigate disputes if you communicate off-site.

so pls add me in discord so i can check all atomicmasterCQB#4768

 

[chizu]

i cant add you so pls add me back atomicmasterCQB#4768

No thanks. I'm not adding you. We are going to handle this dispute on EPICNPC like we should have from the start.

 

[atomicmaster18]

yeah i know you lvl up, you didnt spend any money i think i said i was sorry but we had to do this also we refunded you all the money

 

[atomicmaster18]

nono i want to check all the messages cause i cant if i have you not added

 

[chizu]

yeah i know you lvl up, you didnt spend any money i think i said i was sorry but we had to do this also we refunded you all the money

No you never apologized. You only rubbed the amount of positive reviews you had in my face. I don't have you added and I can check your messages just fine. I'm not talking to you off of EPICNPC

 

[atomicmaster18]

yeah cause you accused me of greedy cause you lvl up a bit, my friend i sell kr acc for 400€ each and no complains and you here cause i had to cancel the purchase and refunded you

 

[atomicmaster18]

so pls i you would like add me so i can check the conversation, i wont talk to you no worries

 

[chizu]

yeah cause you accused me of greedy cause you lvl up a bit, my friend i sell kr acc for 400€ each and no complains and you here cause i had to cancel the purchase and refunded you

Read my original post to this thread without bias. You can see exactly how you are being greedy and misleading with your original post and even in your own thread replies. See how you want to mention stuff like your friend that has nothing to do with this topic? All you do is deflect deflect deflect without even trying to consider the other point of view. You take no responsibility for your actions.

Yeah you're the reason I stopped using this website. I'll wait for staff to respond.

 

[atomicmaster18]

@EpicNPC CM if you could come and tell him to add so i can check what i said i would apreciate that, also all the cash was refunded to this guy with the cancel of the purchase, he enjoyed the month he paid and even refunded, but i would love to check the full conver

 

[chizu]

@EpicNPC CM if you could come and tell him to add so i can check what i said i would apreciate that, also all the cash was refunded to this guy with the cancel of the purchase, he enjoyed the month he paid and even refunded, but i would love to check the full conver

Show proof of refund and stop spouting bullshit when I'm the only one posting actual evidence.

You can get the details from our transaction and reverse any other interactions you had with me.

PayPal TXID: 6V577655MD247891T

Here's proof of the whole year interactions with this paypal email. No refund sighted and like I said earlier. It's not about the money, it's about the fact he scammed by changing his terms of service AFTER the transaction had already been completed. SO STOP SAYING BULLSHIT like I happily played your rental account and left. No you scammed me and I completely quit the entire game since you stole all my work. I made this dispute because you need to be held accountable for what you did. Stop mentioning your ****ing friends, stop mentioning how many happy reviewers you had, and take responsibility for your actions like a real adult. You know what is super annoying? You keep mentioning all these unrelated topics without addressing my actual issues in my ORIGINAL POST.

EDIT: Since this post the seller has been crying for transaction details and is too lazy to paste the transaction ID to find the proof of our transaction (which includes my own information). There was never a refund and he just loves to keep on lying. Whether I get a refund or not doesn't matter. He deserves the negative feedback I left for him.

 

[atomicmaster18]

tell me your paypal then

 

[atomicmaster18]

let me check

 

[atomicmaster18]

pls provide me with your mail to check

 

[atomicmaster18]

WARNING! Off-site contact information posted. We do not investigate disputes if you communicate off-site.

@chizu im still waiting for the mail to check paypal and for you to add me in discord to check the conversation

 

[EpicNPC CM]

Feedback Disputes

1. If TG was used, we will review feedback disputes as normal.
2. If TG was not used, we will ask for proof of transaction. This means showing a transaction started, either payment, service or item was sent.
- If proof is provided, the feedback will remain. We will not investigate the actual dispute. The feedback will not be changed.
- If proof of transaction is not provided, the feedback will be removed

 

[atomicmaster18]

WARNING! Off-site contact information posted. We do not investigate disputes if you communicate off-site.

My friend @EpicNPC CM I need him to add me in discord to have acces to the info to defend myself

 

[atomicmaster18]

But basically he rented one acc from me for 1 month, he paid and he played a little , the month passed and I needed the acc back cause we couldn’t maintain that method, I told 10 customers who rented that we won’t take acc back as a way for them to keep renting but we couldn’t keep it up cause was not profitable, so after the month he paid and played I told him I needed the acc back , he paid for 1 month and he played for one month, I’m sorry for him but we needed to do that

 

[atomicmaster18]

1- he paid one month, yes he paid me 1 month of renting
2- did he have acces over that month to the acc, yes he did and play a little (that doesn’t matter the amount of time he play)
3 - he is mad cause I promised that they could keep their progress even after stop renting and I couldn’t so after the month he paid I told him we couldn’t and we stopped that renting method

 

[chizu]

WARNING! Off-site contact information posted. Most scams occur off-site. Please contact members directly via EpicNPC chat. We do not investigate disputes if you communicate off-site.

Feedback Disputes

1. If TG was used, we will review feedback disputes as normal.
2. If TG was not used, we will ask for proof of transaction. This means showing a transaction started, either payment, service or item was sent.
- If proof is provided, the feedback will remain. We will not investigate the actual dispute. The feedback will not be changed.
- If proof of transaction is not provided, the feedback will be removed

Hello TG was not used and I provided proof of the transaction in my previous posts on this very same thread on the first page here. I posted previous conversations linking it with the Paypal Invoice that the original poster is too lazy to look up on paypal to get these additional details he is requiring.

On top of this I have posted him lying about his own terms of services on his thread and provided screenshot evidence and much more in my previous posts.

Please review and take whatever action you deem necessary, but I believe my feedback is legitimate. To clear up misunderstandings I was never refunded, the original poster seems to keep stacking up on random stories to talk about and everything I'm posting is just straight facts from previous conversations or his current thread.

Thanks. If the current evidence is not sufficient I'll more than willing to provide more instead of quarreling with the original poster here. Regardless of refund, he deserves this and I want to move on.

TLDR; OP lies about his terms of conditions AND scams buyers when they decide to take a break if he can find a buyer. Lastly I gave him my discord in this thread weeks ago. He's just so lazy to read anything or blindly makes excuses with 0 research.

 

[atomicmaster18]

I need you to add me to be able to read conversations I already told you that, you say I scam costumers when you are the only who left negative feedback my friend, I sell accs for value of 400€ and everyone is happy

 

[atomicmaster18]

I checked and yeah I never refunded you cause you used the month you rented so there is no point on refunding, you ordered one month of renting, you played that month after I know it was my fault cause I needed the acc back back you got what you ordered

 

[atomicmaster18]

If you want a refund anyways in exchange of deleting feedback I will gladly do it

 

[chizu]

I checked and yeah I never refunded you cause you used the month you rented so there is no point on refunding, you ordered one month of renting, you played that month after I know it was my fault cause I needed the acc back back you got what you ordered

Nah I would never have ordered if I knew you would just potentially sell my account anytime in the period I'm not renting. This is why I hate replying to any of your posts and this is going to be my final one to you.

You don't think about the customer but only yourself. I'm not calling you a scammer. I posted screenshot and evidence that you ARE a scammer. What you should do is take accountability for your actions, fix your thread of lies, and learn from the feedback.

Oh and let me guess about those $400 value accounts. You have some customers quit and you go "Oh yeah omg time to sell their hard work because they don't renew for 1 month". Jesus

 

[atomicmaster18]

Again my friend you ordered 1 month you paid for 1 month and that’s it, the screenshots you show say it, again sorry for the change in terms but you got what you paid

 

[chizu]

@Angel @EpicNPC CM Hoping I can get some resolution on this topic and my trade with caution removed. I believe I have provided substantial evidence to prove that I am not only innocent, but the seller actually scammed and never refunded me. On top of this, my feedback is legitimate.

As for the seller asking for things, well I've posted that in this thread multiple times but he doesn't want to read or do any research on his part. This thread is about a month old now so I hope we can resolve this soon.

 

[atomicmaster18]

WARNING! Off-site contact information posted. We do not investigate disputes if you communicate off-site.

@chizu i told you severa times I need you to add me in discord in order to check what we talked, you don’t want me to I can’t help you, about the refund was the only thing I could check and you were not elegible for refund cause you ordered one month and you played one month, grow up and stop being a little kid thanks

 

[chizu]

WARNING! Off-site contact information posted. Most scams occur off-site. Please contact members directly via EpicNPC chat. We do not investigate disputes if you communicate off-site.

@chizu i told you severa times I need you to add me in discord in order to check what we talked, you don’t want me to I can’t help you, about the refund was the only thing I could check and you were not elegible for refund cause you ordered one month and you played one month, grow up and stop being a little kid thanks

If anyone is acting childish it's you. You pretend like you forgot how to read and every time I post something you post about your feelings about me instead of the actual deal. Stop replying to me and let the moderators decide what should happen from here. See that post? March 3rd buddy. If you read this entire thread again it's you complaining because you're too stupid to read and go back and check our transactions. Can you read english? Need to translate?

It's clear you made a deal with me and then decided to change your terms after the deal was done. That's what little kids do bro. This is the real world and people will hold you accountable.

For the mods reading this, please refer to my first response to this thread. I cross reference discord / email and paypal on this seller. If you guys need anymore information please reach out and I'll provide it.

 

[atomicmaster18]

Okay kid , complaining one year after the deal is mature too, I am a scammer sure that’s right that’s why nobody left me negative feedback, as for the prove I’m still waiting to see the full conversation but I don’t care mate , let’s the mods decide

 

[EpicNPC CM]

@atomicmaster18 feedback can be changed upon refund

 

[atomicmaster18]

Fine for me, @chizu give me your crypto address if you can

 

[chizu]

Send F&F through PayPal [email protected]

 

[atomicmaster18]

Sent, I couldn’t send as family and friends, no worries u won’t claim back, you can come here if I claim back, thing I won’t do

 

[atomicmaster18]

@chizu @EpicNPC Mod

 

[EpicNPC CM]

Feedback changed