Demonscream
| EpicMember Upgrade A member that has upgraded their account. |
- Country
- United States
- Multiple Accounts
- 0
- Dispute Against
- Zamuro
WARNING! Off-site contact information posted. Most scams occur off-site. Please contact members directly via EpicNPC chat. We do not investigate disputes if you communicate off-site.
Information
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Purchase Date: 11/10/21
Date the problem began: 11/14/21
Method of Contact Used (chat program): First EpicNPC then Discord
Instant Messenger username of the person you're accusing: Discord: Zamuro#5618
Your Instant Messenger ID: DTray#7341
Other information: Paypal: Jonna Vallejo Paypal email: [email protected]
DISPUTE Information
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Link of transaction thread (URL, Epicnpc thread): https://www.epicnpc.com/threads/gw2-high-end-account-100k-value.2095921/
Approximate value of property: $500.00 USD
Was Trade Guardian used? No
If yes, what is the Trade Guardian ID?
What is the dispute about? Bought account for $500, transaction was smooth. Email address was included in the sale. 3 days after receiving account the account was reclaimed and I could not get logged in. Seller never said he was the original owner and I didnt ask until account was reclaimed. I messaged seller and he provided all the proper information to get account back. It took almost a week of working with Arenanet but they finally decided to let me change the email. I did after changing the email asked if there was any better way to secure the account to which they provided links to securing the email. I further asked if they could add a challenge question or update answers so my account could not be taken again. They responded with no they dont really have any way to add challenge or make changes. The next day the account was locked, seller believes this additional request to secure account was the reason account has been blocked.
The real issue is I paid $500 for an account from this seller and the account was reclaimed 3 days later. I am out $500 and no account and the seller has refused to refund the money or provide another account of equal value.
Other details / notes:
Proof
######################
You MUST provide proof or your claim will not be valid!
Chat Log Screenshots (make sure username is visible, not display username): See Attached - Let me know if this XML export isnt what you want I can take screenshots but its a very long chat.
Payment Screenshots (make sure the accused email is visible): See Attached
Other proof:
Account Recalls
######################
Most account recalls have little proof. To get more evidence, please open a support ticket to attempt to recover the account BEFORE opening a dispute thread.
Did the seller say he's the original owner? (provide proof) No
What account information did the seller provide you at the time of sale? (ID, SQA, etc) Extensive information was provided by seller to regain account.
How long did you have the account before it was recalled? 3 days
If you have a support ticket about this recall, please post screenshots of it. 8415190
(you can use the HIDE tag so the images are not publicly available to everyone)
-------------------------------------------------------------------------------------------------------
If you are not involved, please do not post in the thread.
Here you can find information about our Dispute rules and how we investigate disputes.
https://www.epicnpc.com/threads/90442-Dispute-FORUM-RULES
######################
Purchase Date: 11/10/21
Date the problem began: 11/14/21
Method of Contact Used (chat program): First EpicNPC then Discord
Instant Messenger username of the person you're accusing: Discord: Zamuro#5618
Your Instant Messenger ID: DTray#7341
Other information: Paypal: Jonna Vallejo Paypal email: [email protected]
DISPUTE Information
######################
Link of transaction thread (URL, Epicnpc thread): https://www.epicnpc.com/threads/gw2-high-end-account-100k-value.2095921/
Approximate value of property: $500.00 USD
Was Trade Guardian used? No
If yes, what is the Trade Guardian ID?
What is the dispute about? Bought account for $500, transaction was smooth. Email address was included in the sale. 3 days after receiving account the account was reclaimed and I could not get logged in. Seller never said he was the original owner and I didnt ask until account was reclaimed. I messaged seller and he provided all the proper information to get account back. It took almost a week of working with Arenanet but they finally decided to let me change the email. I did after changing the email asked if there was any better way to secure the account to which they provided links to securing the email. I further asked if they could add a challenge question or update answers so my account could not be taken again. They responded with no they dont really have any way to add challenge or make changes. The next day the account was locked, seller believes this additional request to secure account was the reason account has been blocked.
The real issue is I paid $500 for an account from this seller and the account was reclaimed 3 days later. I am out $500 and no account and the seller has refused to refund the money or provide another account of equal value.
Other details / notes:
Proof
######################
You MUST provide proof or your claim will not be valid!
Chat Log Screenshots (make sure username is visible, not display username): See Attached - Let me know if this XML export isnt what you want I can take screenshots but its a very long chat.
Payment Screenshots (make sure the accused email is visible): See Attached
Other proof:
Account Recalls
######################
Most account recalls have little proof. To get more evidence, please open a support ticket to attempt to recover the account BEFORE opening a dispute thread.
Did the seller say he's the original owner? (provide proof) No
What account information did the seller provide you at the time of sale? (ID, SQA, etc) Extensive information was provided by seller to regain account.
How long did you have the account before it was recalled? 3 days
If you have a support ticket about this recall, please post screenshots of it. 8415190
(you can use the HIDE tag so the images are not publicly available to everyone)
-------------------------------------------------------------------------------------------------------
If you are not involved, please do not post in the thread.
Here you can find information about our Dispute rules and how we investigate disputes.
https://www.epicnpc.com/threads/90442-Dispute-FORUM-RULES
Attachments
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Paypal.jpg -
0-EB806.png -
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20211110_124455-13612.jpg -
20211110_125049-E6F91.jpg -
20211110_130649-11ACC.jpg -
20211110_130833-F25B5.jpg -
20211110_131018-BC726.jpg -
20211110_131306-96F02.jpg -
253156480_412396427047253_3138684513904697-585E4.png -
b4775be4a76eae3e757424f3bf37bb59-BA108.png -
f34d0e0d499ca4cefc77416ec7818259-4D2C8.png -
gw2_account-DB168.txt
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home-meta-2D3BA.jpg -
PXL_20211111_135816732-02B0F.jpg -
PXL_20211111_135826972-2A44B.jpg -
unknown-5DBF9.png -
unknown-D0A08.png -
unknown-D155A.png -
unknown-EF37B.png -
unknown-FBE1E.png
