Genshin impact: Seller reclaim account through game support

[kaibird]

I have recently purchased a genshin impact account from a member of this forum who unfortunately turned out to be a scammer. Another member has bought an account from this seller and the seller has reclaimed the account through mihoyo game support. I am worried this might happen to me as well. Does anyone have any experience in successfully winning a claim over a bought account with mihoyo support or is the situation completely doomed? I feel awful as I don't know if I should invest more time into the account or not. I had a brief chat with the victim, he said that he did not purchase any in-game items using real-world money, whereas I have and has all the receipts - does this make a difference at all? Thank you, I would appreciate any help!

 

[pd2npc]

Rip

 

[Cabernet]

Belated, but your purchases probably won’t help. Seems lately Mihoyo support has taken to asking for a receipt of the very first purchase on the account, so unless that account was fully F2P before you touched it (and you also have the other very nitpicky details they ask for as well such as the exact date and city in which the account was created—godspeed if you were using a VPN during account creation), if the OO reclaims it successfully, you’re probably not getting it back.