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- Mexico
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WARNING! Off-site contact information posted. We do not investigate disputes if you communicate off-site.
Information
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Purchase Date: 21 July 2022
Date the problem began: 19 AUGUST 2022 (a month later)
Method of Contact Used (chat program): Discord just for more info and then Epicnpc (Transaction was done via EpicNPC Chat)
Instant Messenger username of the person you're accusing: https://www.epicnpc.com/members/rockids.963077/ Discord: rockids#1606 (same logo as his Epicnpc avatar image)
Your Instant Messenger ID: https://www.epicnpc.com/members/ayakastore.981234/ DISCORD: AyakaStore#1487
Other information: Payment via Paypal Goods and Services (I am able to open a Paypal dispute until)
DISPUTE Information
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Link of transaction thread (URL, Epicnpc thread): https://www.epicnpc.com/threads/aya...azuha-c1-and-many-more-only-195-euro.2278649/
Approximate value of property: $195 Euro
Was Trade Guardian used? NO
If yes, what is the Trade Guardian ID? NO Trade Guardian used
What is the dispute about? I contact your "Support Service" before opening the dispute... Here are a screenshot describing the problem and the answer of support.
Other details / notes:
Proof
######################
You MUST provide proof or your claim will not be valid!
Chat Log Screenshots (make sure username is visible, not display username):
Payment Screenshots (make sure the accused email is visible):
Account Recalls
######################
Most account recalls have little proof. To get more evidence, please open a support ticket to attempt to recover the account BEFORE opening a dispute thread.
Did the seller say he's the original owner? (provide proof) In his post put "ORIGINAL OWNER YES"... but in chat he recognizes NOT being the original owner
What account information did the seller provide you at the time of sale? (ID, SQA, etc): username (after this issue the username marks "error"), Change gmail and change password / NO RECIPTS AND NO RECOVERY INFORMATION
How long did you have the account before it was recalled? 1 Month [From July 21 2022 => 19 August 2022]
If you have a support ticket about this recall, please post screenshots of it.
(you can use the HIDE tag so the images are not publicly available to everyone)
-------------------------------------------------------------------------------------------------------
If you are not involved, please do not post in the thread.
Here you can find information about our Dispute rules and how we investigate disputes.
https://www.epicnpc.com/threads/90442-Dispute-FORUM-RULES
######################
Purchase Date: 21 July 2022
Date the problem began: 19 AUGUST 2022 (a month later)
Method of Contact Used (chat program): Discord just for more info and then Epicnpc (Transaction was done via EpicNPC Chat)
Instant Messenger username of the person you're accusing: https://www.epicnpc.com/members/rockids.963077/ Discord: rockids#1606 (same logo as his Epicnpc avatar image)
Your Instant Messenger ID: https://www.epicnpc.com/members/ayakastore.981234/ DISCORD: AyakaStore#1487
Other information: Payment via Paypal Goods and Services (I am able to open a Paypal dispute until)
DISPUTE Information
######################
Link of transaction thread (URL, Epicnpc thread): https://www.epicnpc.com/threads/aya...azuha-c1-and-many-more-only-195-euro.2278649/
Approximate value of property: $195 Euro
Was Trade Guardian used? NO
If yes, what is the Trade Guardian ID? NO Trade Guardian used
What is the dispute about? I contact your "Support Service" before opening the dispute... Here are a screenshot describing the problem and the answer of support.
Other details / notes:
Proof
######################
You MUST provide proof or your claim will not be valid!
Chat Log Screenshots (make sure username is visible, not display username):
Payment Screenshots (make sure the accused email is visible):
Account Recalls
######################
Most account recalls have little proof. To get more evidence, please open a support ticket to attempt to recover the account BEFORE opening a dispute thread.
I CONTACT EPICNPC VIA "CONTACT US" SECTION BEFORE OPENING THIS DISPUTE ABOUT THIS TOPIC => Screenshots above is his answer
Did the seller say he's the original owner? (provide proof) In his post put "ORIGINAL OWNER YES"... but in chat he recognizes NOT being the original owner
What account information did the seller provide you at the time of sale? (ID, SQA, etc): username (after this issue the username marks "error"), Change gmail and change password / NO RECIPTS AND NO RECOVERY INFORMATION
How long did you have the account before it was recalled? 1 Month [From July 21 2022 => 19 August 2022]
If you have a support ticket about this recall, please post screenshots of it.
(you can use the HIDE tag so the images are not publicly available to everyone)
-------------------------------------------------------------------------------------------------------
If you are not involved, please do not post in the thread.
Here you can find information about our Dispute rules and how we investigate disputes.
https://www.epicnpc.com/threads/90442-Dispute-FORUM-RULES
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