- Dispute Against
- Kacheung100
Information
######################
Purchase Date: 1/10/21
Date the problem begain: 1/15/21
Method of Contact Used (chat progam): Epicnpc DM
Instant Messenger username of the person you're accusing: [not the display name, must be real username] Kacheung100
Your Instant Messenger ID: Mister Miyagi
Other information:
DISPUTE Information
######################
Link of transaction thread (URL, Epicnpc thread): https://www.epicnpc.com/threads/na-genshin-impact-ar48-diluc-c3-tartaglia-albedo-100usd.1830271/
Approximate value of property: $75 USD for account and $19.99 USD spent on Battlepass
Was Trade Guardian used? yes
If yes, what is the Trade Guardian ID? 32138
What is the dispute about?
Seller has recalled the account. I am no longer able to login. Originally account only had username login. I added email as well as phone number and those were removed due to account recall.
Other details / notes:
Proof
######################
You MUST provide proof or your claim will not be valid!
Chat Log Screenshots (make sure username is visible, not display username):
Payment Screenshots (make sure the accused email is visible):
Other proof:
Email looks to match what original username is that I was given minus the @ yahoo .com portion
at first I was able to login due to never having logged out of the account and was able to capture this screenshot before being locked out of the account.
Account Recalls
######################
Most account recalls have little proof. To get more evidence, please open a support ticket to attempt to recover the account BEFORE opening a dispute thread.
Did the seller say he's the original owner? (provide proof) yes
What account information did the seller provide you at the time of sale? (ID, SQA, etc) User ID/Password
How long did you have the account before it was recalled? 5 days
If you have a support ticket about this recall, please post screenshots of it.
(you can use the HIDE tag so the images are not publicly available to everyone)
######################
Purchase Date: 1/10/21
Date the problem begain: 1/15/21
Method of Contact Used (chat progam): Epicnpc DM
Instant Messenger username of the person you're accusing: [not the display name, must be real username] Kacheung100
Your Instant Messenger ID: Mister Miyagi
Other information:
DISPUTE Information
######################
Link of transaction thread (URL, Epicnpc thread): https://www.epicnpc.com/threads/na-genshin-impact-ar48-diluc-c3-tartaglia-albedo-100usd.1830271/
Approximate value of property: $75 USD for account and $19.99 USD spent on Battlepass
Was Trade Guardian used? yes
If yes, what is the Trade Guardian ID? 32138
What is the dispute about?
Seller has recalled the account. I am no longer able to login. Originally account only had username login. I added email as well as phone number and those were removed due to account recall.
Other details / notes:
Proof
######################
You MUST provide proof or your claim will not be valid!
Chat Log Screenshots (make sure username is visible, not display username):
Payment Screenshots (make sure the accused email is visible):
Other proof:
Email looks to match what original username is that I was given minus the @ yahoo .com portion
at first I was able to login due to never having logged out of the account and was able to capture this screenshot before being locked out of the account.
Account Recalls
######################
Most account recalls have little proof. To get more evidence, please open a support ticket to attempt to recover the account BEFORE opening a dispute thread.
Did the seller say he's the original owner? (provide proof) yes
What account information did the seller provide you at the time of sale? (ID, SQA, etc) User ID/Password
How long did you have the account before it was recalled? 5 days
If you have a support ticket about this recall, please post screenshots of it.
(you can use the HIDE tag so the images are not publicly available to everyone)
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