False Negative feedback

[bigamen]

https://www.epicnpc.com/feedback/feedback/482708/view
it is lies and slander. i not use bots/scripts or stolen cards involved. I have nothing to do with his violations of rules that were made by him on his account

 

[EpicNPC CM]

@MrCrimson

 

[bigamen]

@MrCrimson

he is inactive guy

 

[EpicNPC CM]

If he doesn't respond we cannot remove it as it's to old.

 

[bigamen]

what am I supposed to do? it is bad for my impeccable reputation to have a negative feedback

 

[EpicNPC CM]

Feedback Removal/Change Rules

If a dispute is opened and resolved, the negative feedback will be changed to neutral and the comment will be updated to reflect the issue has been resolved.
Feedback based on rudeness or slow service (non-extreme) can only be neutral, not negative.
Feedback can only be removed if it's false.
If you believe feedback is false, you can open a dispute thread.
False feedback must been reported within 30 days
After 30 days, the burden of proof falls solely on the member who received the feedback.
Example: Joe gets a negative feedback from Roger. Two months later Joe disputes the feedback. Joe must show proof the feedback is false. Roger does not need to prove his feedback is true.

 

[bigamen]

he got banned for breaking the rules and using multiple accounts and slandered. he received an official response from the game support service but continued to slander me, but from the answer it was clear that I was not to blame for his violations

 

[EpicNPC CM]

We already went over this when the dispute occurred. https://www.epicnpc.com/threads/please-remove-the-negative-feedback.1840418/page-5#post-7420214

Negative will remain.