You yourself admitted that a service was provided and that Trade Guardian was not used. We do not investigate feedback disputes unless Trade Guardian was used. We will ask for proof of a transaction and if one is provided the feedback will remain and must be resolved mutually between the users.
Feedback will only be reviewed if Trade Guardian was used. Any Trade Guardian service.
If Trade Guardian was not used, we will ask for proof of transaction. This means showing a transaction started, either payment, service or item was sent.
If proof is provided, the feedback will remain. We will not investigate the actual dispute. The feedback will not be changed.
If proof of transaction is not provided, the feedback will be removed.
Transaction took place and a service was provided. TG was not used.
Feedback will remain and must be resolved mutually between both members.
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