False feedback on sales thread

[LunarBoost]

https://www.epicnpc.com/threads/sea...all-episode-riot-buddy-200k-vp-spent.2769362/

Sold an account to the guy 7 months ago, all is going fine and thread sales clearly say that i'm not the original owner, sales were smooth and buyer was happy and left a positive feedback.
Came back 7 months later and told me the account got locked and need original info to get it unlocked, as i don't have any info on the account i can't get it unlocked and i have contacted the original owner to no response.

And today he left a feedback on a different sales thread to an account which he didn't buy.

I feel like the feedback is unfair due to the circumstances, if the account is recovered i can still compensate by giving him a similar account. But account locked AFTER 7 months from sales, and i have tried to contact the original owner to no response. What more can i do when i stated in the first sales thread that I'm not the original owner.
https://www.epicnpc.com/threads/sea-oce-ascendant-1-c23-vandal-6-premium-knife--54000-vp-spent-120usd.2708420/

First Feedback Jan/28 sales completed.

Second False Feedback Aug/23

 

[EpicNPC CM]

@kuryo

 

[kuryo]

seller said 'lifetime warranty' before i purchased from him (have evidence). Additionally, as a buyer it was fair to assume that such warranty would cover any incidents (that is not the buyer's fault and can be proven) with the account not just if retrieved. Normally yes 7 months is a long time and sellers may not NORMALLY be liable as a lot could happen in 7 months. However, I have proof that I did not use the account or purchase anything in the account itself while after purchased the account. So the account being locked was not my fault and I have no responsibility over it since I did not use it even ONCE. Seller is right that my review doesn't reflect the purchased thread but i was unable to edit my review on the actual thread as the link to the URL said to provide a 'valid' link. https://www.epicnpc.com/threads/sea...remium-knife-🔥-54000-vp-spent-120usd.2708420/ was the link for my purchase.

The account was not retrieved although it was locked and I haven't touched it (have evidence). This basically to me as a buyer, was money scammed as the account cannot be unlocked nor is the original owner responding. Typically I understand that if something like this occurs after several month of purchase, seller is not liable however as mentioned previously I purchased the account but have never actually played on it myself and I think its valid to say that as a buyer, I was in the right to ask for a compensation too especially if original owner isn't even responding.

 

[kuryo]

If 'warranty' only covers accounts being retrieved then what's there to say a seller won't sell a legit account and have it locked after a few months making the buyer waste their money. Its not to accuse Lunar as I know he is a legit seller although this has just been an irregular case where an account had been locked and none of us knew why and I as the buyer did not use it at all. Its fair for him to argue yes hes not the original owner but the only reason I purchased was because there was a 'warranty' agreement in place which I was right to assume it would cover for ANY issues with the account that was not possibly caused by the buyer which the buyer could prove. I was under the impression that if something had occurred to the account which wasn't my doing and I could prove it, I would be compensated either through a refund or a replacement account. Is this not what a buyer would assume when they have been told 'lifetime warranty'? But now there's nothing I can do and I just basically lost $120 USD unless I raise a legal bank dispute as I think its very unfair for me since I didn't even use the account.

 

[EpicNPC CM]

Feedback will only be reviewed if a Trade Guardian service was used.
Feedback cannot be give if there was no exchange. Either the item or payment must have been exchange. Otherwise feedback is not allowed.