false feedback need to remove

[SkyWalkerX]

WARNING! Off-site contact information posted. We do not investigate disputes if you communicate off-site.

here the link feedback : https://www.epicnpc.com/feedback/feedback/874980/view

i never use any hacks or cheat on service boosting things all done by hands, but suddently his account got banned and dm me on discord about acc getting banned, i already send the proof of the service done to him, he try to text me again but im not reply because been busy when i got back i just cannot find his discord “i think hes block me” i dont know

i think this was false feedback that he gave to me because hes acc got banned and accusing me

 

[SkyWalkerX]

still got no respond 2x24 hours @EpicNPC CM @EpicNPC Mod

 

[EpicNPC Mod]

• Please report false feedback ASAP, within 10 days of receiving the feedback.
  • If reported within 10 days, the user who gave the feedback will be asked to prove it. If they are unable to, the feedback will be removed as false.
  • We will make a best effort to investigate feedbacks up to 30 days from when the feedback is received.
  • After 30 days the burden of proof falls solely on the member who receives the feedback.
    • Example: Joe gets a negative feedback from Roger. Two months later Joe files a dispute to have it removed. Joe must show proof the feedback is false. Roger does not need to prove his feedback is true.

Please provide proof that the feedback is false.

 

[SkyWalkerX]

WARNING! Off-site contact information posted. We do not investigate disputes if you communicate off-site.

i check his discord on my account and i dont found it, here the proof you could check it
my discord SkyWalkerX when i search his username its say like this

there i dont find his discord on my own

 

[SkyWalkerX]

here i provide the proof @EpicNPC Mod

 

[EpicNPC Mod]

This does not prove that the feedback is fake.

 

[SkyWalkerX]

WARNING! Off-site contact information posted. We do not investigate disputes if you communicate off-site.

This does not prove that the feedback is fake.

yes its not fake but the guy is block me so we cannot talk in discord

 

[SkyWalkerX]

WARNING! Off-site contact information posted. We do not investigate disputes if you communicate off-site.

this feedback is false and the guy just block me on discord, i mean like if hes right why would he block me in discord ? @EpicNPC Mod

 

[Sukunaryomen]

this feedback is false and the guy just block me on discord, i mean like if hes right why would he block me in discord ? @EpicNPC Mod

I just have a different username, the feedback is not fake and you should know it since i sent you proof of what the game support told me, I'm currently awaiting for refund of the service to update the review or add a new one about the account getting banned but still got a refund for the service.

 

[SkyWalkerX]

done i refund the payment could you help us to resolve the feedback @EpicNPC Mod

 

[Sukunaryomen]

done i refund the payment could you help us to resolve the feedback @EpicNPC Mod

Confirmed refund received, I can edit the current feedback but I hope mod can help with that if not I can add new feedback

 

[SkyWalkerX]

Confirmed refund received, I can edit the current feedback but I hope mod can help with that if not I can add new feedback

yes i think mod can help us

 

[EpicNPC Mod]

Feedback has been changed to 3 stars and marked as resolved.