False feedback from Biigboii

[NEONSECT]

https://www.epicnpc.com/threads/eve...aids-leveling-farming-with-24-7-supp.3069995/

Hello there!
Let’s skip the part where the buyer received a huge discount from us and then tried to scam us during the process.

We completed 95% of his order, and only one Blueprint plus a small amount of currency were left to deliver. Our manager reached out to the buyer to hand it over, but after 36 hours with no response, the Blueprint was given to another customer. It’s a popular item, and we can’t hold it for more than 36 hours because it can quickly become non-liquid — especially when the buyer is completely unresponsive. Today, almost three days later, the buyer finally contacted us asking for the Blueprint, but unfortunately it was no longer available for the reasons stated above.

We offered him two solutions:
— a refund equal to the value of the Blueprint, or
— to wait until it’s back in stock so we can deliver it.

We have screenshots confirming everything. Instead of choosing one of the options, the buyer became aggressive and immediately went to leave that feedback — after threatening that if we didn’t deliver the Blueprint within one hour, he would post a bad review (which says enough about his attitude). After all his actions, including the feedback, we’re no longer willing to provide him with the item. However, we are ready to refund him the value calculated at the time of purchase ($20).

We’re looking forward to the moderator’s decision.

Please also note that the buyer left a negative review even though we offered him clear solutions. I ask the moderators to consider additional action against his account for posting a false review. And I kindly ask that no neutral feedback be applied to our store as a result of this case, since the review is based purely on the client’s whims rather than the quality of our service. For reference, please feel free to check our last 10/50/100 reviews.

Thank you for your time!

P.S. The large discount we gave him was partly based on the understanding that he would leave positive feedback after the completion of this major order.

 

[Biigboii]

Sorry he put that up at 3am. I’ll have a response written in a few hours. Thank you.

 

[NEONSECT]

Additional info.

 

[Biigboii]

the seller mewtwo and i began conversations on 11/9/25. i paid over $200 to the seller. seller gave me as he says 95 percent of the order. during the order the seller went on funpay (another website where people sell things, sorry posting the name here, need to tell the full story) and paid those sellers to complete orders for me. apart of my feedback is that. he took $15 from me and gave the guys on funpay $3. No problem. I live in America. you buy and resell. no problem. but still is a fact that he does that. during that time one of the people he was buying from didnt give me the full amount. i told the seller before we even made the deal, im downloading the game and have no idea whats going on. after telling the seller that the guy gave me the wrong amount, the seller went on funpay and disputed it with funpay. i told the seller i wasnt sure who didnt give me the full amount and then all drama started. either way, my feedback was that the seller upcharges a bunch and buys from other sites to give to you which is true.

my other point is that i purchased everything on 11/9/25. seller tells me "About all other items left. I think we can chill for today, you got more than enough already and we lost a lot of time for it" and i say ok. not too happy about it as i paid for it, but i know it took some time for him to buy stuff from another site and have them give it to me, but its fine. when you buy something from someone, you would think they have the item as he said he had the item. so then at 3am a few days later, 11/11/25, he says hey we have your item. he states that "it can quickly become non-liquid" which is absolutely absurd. items dont just liquidate by themselves lol. you have to right click them in your stash and either sell or learn them. they dont just poof away. LOL. either way, he says hey i have your item at 3am. the next day, im busy, cant get on, i message him the following day, as he says 36 hours later and ask him for the item. he says he gave it to someone else and its my problem lol. he does offer money for the item, but the problem is the item when bought was $20 and now 10x that price. i told him, i purchased it from you, how can you sell the item i purchased. again, items dont just poof away or become "non liquid" lol. dude just sold what he was supposed to give to me becuase he found out i started buying things on another site. and from the guy who he messaged on the funpay site to buy things from me . Dude says to me in the raid, HOW MUCH ARE YOU GIVING MEW FOR THE GOLD, i say $15, he starts dying laughing and says hes paying me $3. so of course i say damn, ill buy gold from you too then at a lower price.

Either way, i state 2 things in my feedback. 1) he takes your money at a higher price, and gets people to give you items at a much lower price. again which is fine, but still true. 2) after buying the item i bought from him when he says he has the item to sell me, he makes me wait days, tells me he has it ready, then sells it to someone else.

im not willing to take $20 for an item thats worth probably 200 now. why would i? i bought it from him when he said he had it, then made me wait, then tells me he has it, then sells it to someone.
please see all attached screenshots

 

[Biigboii]

id like to dispute his feedback

 

[NEONSECT]

https://epicnpc.b-cdn.net/s3/xf/int...10132794-a295b63e6d3b01d2fc2929339d5215d8.png

If you look at the list of items in this screenshot and then check any website offering these services or ask sellers on EPIC about the prices, you will see that what we delivered to him is worth twice (sometimes x3) as much as what he paid (we did this price for him because all items were in stock + we confirm positive feedback from his after deal will be completed. This was our biggest mistake).

Despite this, the buyer is still trying to get as much as possible out of this dispute. It doesn’t matter how much the buyer values this item. At the time of purchase, its value was $20, and that is the amount we are ready to refund.

Below is another screenshot that describes the essence of this person.

Sanity has left the chat.

 

[Biigboii]

duds taking out the part where he tells me im poor lol

 

[Biigboii]

also, im not trying to get as much as possible out of the dispute, im not asking for a dollar amount, i want the item that i paid for or if they want to buy the item from someone else and give it to me, that would be good too. also seller says ask other sellers on epic or any services on other sites. so here you go. heres a current listing of 100k gold, and a random blueprint he gave sold me for more money and the SCRAPPY 1-5 he sold to me for $50 and he got a guy to give it to me on funpay and he paid them $5.31. LOL


Mewtwo, stop making me bring up more screenshots. Just give me the blueprint you owe me that you sold to someone else because you were mad at me. Thanks.

 

[NEONSECT]

You should really brush up on the basics of market economics.
They usually cover this in school. The value of an offer depends on supply and demand and drops every single day.

What cost $50 yesterday is $25 today (and even cheaper in some places). I don’t see any point in giving further lessons. Waiting for the moderator’s reply.

 

[Biigboii]

i run 2 full time Businesses, i know how market economy works. the day i purchased it from you, it was the around the same price i showed in the screenshot. Reason why i checked is because teh dude from funpay told me you were crazy to charge me $15 for $2 worth of items.

You should stop lying and not telling the full picture. I just want the BP lol. i paid for it. if someone comes into my business and buys something i have, im not going to sell the item to someone else for more money. They bought it already. Like how i bought the bp already and you're saying it will magically poof away or in your words "it can quickly become non-liquid" which is entirely not true LOL. You have to manually get rid of it, sell it, or learn it. but good try. Nice

Again, i'm not mad that you did that. I live in the USA and am a business owner myself. Hell, i do the same thing, buy things for a cheaper cost and sell them. IM NOT MAD AT THAT. im simply stating that thats what you do. WHICH YOU AGREE YOU DID.

Second to that, i just want what i paid for that you should of given to me. not money back for an item that is much more expensive now lol.

If you would like a i can teach you how to run a business and how customer service should be done. As you should brush up on the basics of customer service.

Yes waiting for a mod reply.

 

[Biigboii]

Also, more than happy to resolve this. Give me the BP you owe me in a timely manner and we can both take our negative reviews down.

 

[EpicNPC CM]

• Feedback will only be reviewed if Trade Guardian was used. Any Trade Guardian service.
• If Trade Guardian was not used, we will ask for proof of transaction. This means showing a transaction started, either payment, service or item was sent.
  • If proof is provided, the feedback will remain. We will not investigate the actual dispute. The feedback will not be changed.
  • If proof of transaction is not provided, the feedback will be removed.

 

[NEONSECT]

WARNING! Off-site contact information posted. We do not investigate disputes if you communicate off-site.

• Feedback will only be reviewed if Trade Guardian was used. Any Trade Guardian service.
• If Trade Guardian was not used, we will ask for proof of transaction. This means showing a transaction started, either payment, service or item was sent.
  • If proof is provided, the feedback will remain. We will not investigate the actual dispute. The feedback will not be changed.
  • If proof of transaction is not provided, the feedback will be removed.

It was a direct transaction via Discord.

 

[Biigboii]

• Feedback will only be reviewed if Trade Guardian was used. Any Trade Guardian service.
• If Trade Guardian was not used, we will ask for proof of transaction. This means showing a transaction started, either payment, service or item was sent.
  • If proof is provided, the feedback will remain. We will not investigate the actual dispute. The feedback will not be changed.
  • If proof of transaction is not provided, the feedback will be removed.

Won’t let me post a photo but 209 was sent via PayPal fnf and you see with both of our screenshots and can see services were started

 

[Biigboii]

Here you go

 

[NEONSECT]

• Feedback will only be reviewed if Trade Guardian was used. Any Trade Guardian service.
• If Trade Guardian was not used, we will ask for proof of transaction. This means showing a transaction started, either payment, service or item was sent.
  • If proof is provided, the feedback will remain. We will not investigate the actual dispute. The feedback will not be changed.
  • If proof of transaction is not provided, the feedback will be removed.

If we resolve the situation with the person as he wants (provide item), our feedback goes to neutral, right? Or is it possible to delete the feedback?

 

[Biigboii]

We can delete our own feedbacks. No reason to make them delete the feedbacks. We can discuss the removal of feedbacks amongst ourselves.

 

[NEONSECT]

The item has been delivered, the order is closed. Please note that during all these days, users who visited this dispute (everyone who opened our thread, everyone who opened the Arc Raiders section on the forum) saw the website mentioned by the buyer. And I have no idea how many of them stayed on it and how many users EPICNPC has lost.

The buyer said that he does not want to remove his feedback despite the fact that the item was delivered. It seems he plans to keep the feedback up for as long as possible (until a moderator steps in) so that even more users become aware of the website he named, while our reputation suffers. Based on these manipulations, I request that appropriate measures be taken against his account and that forum users be protected from interacting with this person.

@EpicNPC CM

 

[Biigboii]

as i was going to delete it you call me a piece of ****

 

[Biigboii]

The feedbacks have been removed.