Sorry our lol dispute rules apply to this.
LoL dispute rules
1) If a recall claim is made by the buyer and no proof is provided by either party (as nearly all LoL recalls are), the seller will have to either provide a refund or 2nd account.
-- Once this happens, regardless of what happens after, the dispute is resolved and no bans will be issued.
2) If the second account is recalled, it will not have any standings in the dispute. The dispute will remain resolved and closed.
-- The seller can give a 3rd, 4th or 5th account, however in terms of dispute resolution, I will consider the dispute fully resolved after a 2nd account or refund is given.
3) There will be nearly no restrictions on neutral feedback for anyone buying, selling, trading League of Legends accounts.
-- The only restriction will be if a refund was given after the 1st account was recalled. If a refund was issued, no negative/neutral feedback can be given to the seller.
--The buyer can still receive a neutral feedback if the seller believes they are lying about the recall.
-- Negative feedback can only be given to the seller if there is proof the OO or seller recalled, or the seller sold a stolen account. The buyer can only be given a negative if there is proof they are lying about the recall.
-- When there is no proof only neutral feedback can be given.
-- The only time a feedback will be removed is if the trade or sale never actually happened.
Unless you can prove seller is lying about recall, you must refund.