Chat Dispute #00031
Banned user @mistsenpai (complainant)
User's known information
Reported problem: https://www.epicnpc.com/threads/851-gs-eu-launcher-account.3154890/
Dear Support Team,
I would like to inform you that the buyer is currently demanding a refund from me after he claims the account was recovered by a previous owner.
Before the sale, I clearly disclosed that I was not the original owner of the account, and the buyer was fully aware of this fact before proceeding with the purchase. Therefore, the possibility of account recovery by a previous owner was a known risk at the time of the transaction.
Despite this, I am willing to cooperate and provide any assistance I can to help recover the account. However, the buyer is insisting that I refund the payment and is attempting to hold me responsible ,
I wanted to bring this matter to your attention and provide my side of the situation for your review.
Outcome of dispute: Account sold by mistsenpai received a $300 chargeback and was banned.
mistsenpai repaid $300 to have the account unbanned.
A week later account was recalled.
Previous owner blocked mistsenpai
mistsenpai refused to issue refund
Mod/Admin who reviewed the dispute: @EpicNPC
Banned user @mistsenpai (complainant)
User's known information
- Registration emails: [email protected]
- Multiple accounts: @Mhndsenpai, @Husamxz2020
- Emails from those multiple accounts: [email protected], [email protected]
- Payment emails: [email protected]
Reported problem: https://www.epicnpc.com/threads/851-gs-eu-launcher-account.3154890/
Dear Support Team,
I would like to inform you that the buyer is currently demanding a refund from me after he claims the account was recovered by a previous owner.
Before the sale, I clearly disclosed that I was not the original owner of the account, and the buyer was fully aware of this fact before proceeding with the purchase. Therefore, the possibility of account recovery by a previous owner was a known risk at the time of the transaction.
Despite this, I am willing to cooperate and provide any assistance I can to help recover the account. However, the buyer is insisting that I refund the payment and is attempting to hold me responsible ,
I wanted to bring this matter to your attention and provide my side of the situation for your review.
Outcome of dispute: Account sold by mistsenpai received a $300 chargeback and was banned.
mistsenpai repaid $300 to have the account unbanned.
A week later account was recalled.
Previous owner blocked mistsenpai
mistsenpai refused to issue refund
Mod/Admin who reviewed the dispute: @EpicNPC
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