Trade Guardian #169908
Banned user @LorTrix (seller)
User's known information
Reported problem: Hello, I would like to report this transaction because I lost access to the Honkai: Star Rail account shortly after the transaction was completed.
The seller provided me with the account and the agreed original ownership/recovery information, including the registration information and purchase receipts. I successfully accessed and used the account after the transaction.
Later the same day, I could no longer log in. When checking the account recovery, I found that the verification email was linked to an email address I do not recognize and that was not provided to me during the transaction.
I have already contacted the seller and the Middleman regarding this issue. I have screenshots of the complete seller and Middleman conversations, the account information and receipts provided by the seller, payment proof, and screenshots showing the recovery issue.
I would like this transaction to be investigated and would like to know what can be done to resolve the situation.
I can provide all relevant evidence if required.
Outcome of dispute: Seller recalled the account they sold & proceeded to ghost the dispute.
Mod/Admin who reviewed the dispute: @Descream4
Payment info:
[email protected]
Other info:
[email protected]
Banned user @LorTrix (seller)
User's known information
- Registration emails: [email protected]
- Multiple accounts: None
- Emails from those multiple accounts: None
- Payment emails: None
Reported problem: Hello, I would like to report this transaction because I lost access to the Honkai: Star Rail account shortly after the transaction was completed.
The seller provided me with the account and the agreed original ownership/recovery information, including the registration information and purchase receipts. I successfully accessed and used the account after the transaction.
Later the same day, I could no longer log in. When checking the account recovery, I found that the verification email was linked to an email address I do not recognize and that was not provided to me during the transaction.
I have already contacted the seller and the Middleman regarding this issue. I have screenshots of the complete seller and Middleman conversations, the account information and receipts provided by the seller, payment proof, and screenshots showing the recovery issue.
I would like this transaction to be investigated and would like to know what can be done to resolve the situation.
I can provide all relevant evidence if required.
Outcome of dispute: Seller recalled the account they sold & proceeded to ghost the dispute.
Mod/Admin who reviewed the dispute: @Descream4
Payment info:
[email protected]
Other info:
[email protected]
