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Information
######################
Purchase Date: 29.03.2022
Date the problem began: 07.04.2022
Method of Contact Used (chat program): epicnpc's chat systhem
Instant Messenger username of the person you're accusing: [not the display name, must be real username] "kanondale" https://www.epicnpc.com/members/kanondale.1255228/
Your Instant Messenger ID: chrisbo
Other information: Trade was done via the trade guard systhem, useeds was used as an MM.
DISPUTE Information
######################
Link of transaction thread (URL, Epicnpc thread):
https://www.epicnpc.com/threads/selling-secondary-account-lvl-120-warrior-300k-dmg-aeldra.2194772/
Approximate value of property:
1500 Euros when he recoverd it. was bought for ~350 Euros.
Was Trade Guardian used?
Yes
If yes, what is the Trade Guardian ID?
Transaction #56118 ( i hope thats what you mean? )
What is the dispute about?
After around one week the Seller used the email to recover the account.
The mm told me :
" I would recommend that you don't change the password, add recovery, switch between devices, etc of the Google account until after 7 days. This is to prevent the account from getting locked.
After the 7 days, you're free to makes changes. " I ofc changed the password.
Also, according to the MM he removed all the recover infos. https://gyazo.com/1161d1bb767f0b2226e4fd249a29aeb1
Other details / notes:
Proof
######################
You MUST provide proof or your claim will not be valid!
Chat Log Screenshots (make sure username is visible, not display username):
iam not sure what you mean, i can screenshot the transaction chat. but in this nothing happend.
Payment Screenshots (make sure the accused email is visible):
https://gyazo.com/8566d244379ea9be64c886acb4f29433
https://gyazo.com/36daaeb2e3c8156fc54255c405359248
Other proof:
Me not being able to use the email anymore : https://gyazo.com/a4bf32bcd1dc6401d1a56b7ca82c3775
Me kickt out of the email : https://gyazo.com/230421dc91f8dbc8e610312239a3b5b8
Me not able to log into the actuall account : https://gyazo.com/3befd766ca522f37f691530c27660e23
Account Recalls
######################
Most account recalls have little proof. To get more evidence, please open a support ticket to attempt to recover the account BEFORE opening a dispute thread.
I tried that. But since their support systhem is via discord and i cannot log into the account anymore, nor the email they cant check if i own the account and so they wont support.
Did the seller say he's the original owner? (provide proof)
he sated so in his post.
What account information did the seller provide you at the time of sale? (ID, SQA, etc)
ID, EMAIL, PW for both.
How long did you have the account before it was recalled?
from the 29.03 till the 07.04.2022
If you have a support ticket about this recall, please post screenshots of it. I
I tried that. But since their support systhem is via discord and i cannot log into the account anymore, nor the email they cant check if i own the account and so they wont support.
(you can use the HIDE tag so the images are not publicly available to everyone)
-------------------------------------------------------------------------------------------------------
If you are not involved, please do not post in the thread.
Here you can find information about our Dispute rules and how we investigate disputes.
https://www.epicnpc.com/threads/90442-Dispute-FORUM-RULES
######################
Purchase Date: 29.03.2022
Date the problem began: 07.04.2022
Method of Contact Used (chat program): epicnpc's chat systhem
Instant Messenger username of the person you're accusing: [not the display name, must be real username] "kanondale" https://www.epicnpc.com/members/kanondale.1255228/
Your Instant Messenger ID: chrisbo
Other information: Trade was done via the trade guard systhem, useeds was used as an MM.
DISPUTE Information
######################
Link of transaction thread (URL, Epicnpc thread):
https://www.epicnpc.com/threads/selling-secondary-account-lvl-120-warrior-300k-dmg-aeldra.2194772/
Approximate value of property:
1500 Euros when he recoverd it. was bought for ~350 Euros.
Was Trade Guardian used?
Yes
If yes, what is the Trade Guardian ID?
Transaction #56118 ( i hope thats what you mean? )
What is the dispute about?
After around one week the Seller used the email to recover the account.
The mm told me :
" I would recommend that you don't change the password, add recovery, switch between devices, etc of the Google account until after 7 days. This is to prevent the account from getting locked.
After the 7 days, you're free to makes changes. " I ofc changed the password.
Also, according to the MM he removed all the recover infos. https://gyazo.com/1161d1bb767f0b2226e4fd249a29aeb1
Other details / notes:
Proof
######################
You MUST provide proof or your claim will not be valid!
Chat Log Screenshots (make sure username is visible, not display username):
iam not sure what you mean, i can screenshot the transaction chat. but in this nothing happend.
Payment Screenshots (make sure the accused email is visible):
https://gyazo.com/8566d244379ea9be64c886acb4f29433
https://gyazo.com/36daaeb2e3c8156fc54255c405359248
Other proof:
Me not being able to use the email anymore : https://gyazo.com/a4bf32bcd1dc6401d1a56b7ca82c3775
Me kickt out of the email : https://gyazo.com/230421dc91f8dbc8e610312239a3b5b8
Me not able to log into the actuall account : https://gyazo.com/3befd766ca522f37f691530c27660e23
Account Recalls
######################
Most account recalls have little proof. To get more evidence, please open a support ticket to attempt to recover the account BEFORE opening a dispute thread.
I tried that. But since their support systhem is via discord and i cannot log into the account anymore, nor the email they cant check if i own the account and so they wont support.
Did the seller say he's the original owner? (provide proof)
he sated so in his post.
What account information did the seller provide you at the time of sale? (ID, SQA, etc)
ID, EMAIL, PW for both.
How long did you have the account before it was recalled?
from the 29.03 till the 07.04.2022
If you have a support ticket about this recall, please post screenshots of it. I
I tried that. But since their support systhem is via discord and i cannot log into the account anymore, nor the email they cant check if i own the account and so they wont support.
(you can use the HIDE tag so the images are not publicly available to everyone)
-------------------------------------------------------------------------------------------------------
If you are not involved, please do not post in the thread.
Here you can find information about our Dispute rules and how we investigate disputes.
https://www.epicnpc.com/threads/90442-Dispute-FORUM-RULES
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