Customer caught lying

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ZZreroll.com

Level 78

Trade Guardian Orders: 387

(96.4%) (535 reviews)
Country
Malaysia
Member Since
Apr 17, 2018
Country
Malaysia
Multiple Accounts
1
March - Bought an account using Paypal. Done deal
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October - Wanted to buy something but payment failed using our new payment gateway. Inquiry about Paypal but we told him that we no longer use Paypal and informed him that he need to liaise with his bank if he wants the payment to go through. Proceed to told us, no, no interest of doing so and will find someone else.
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Today - Inquiry about an account, we quoted the same thing, no Paypal and this guy felt triggered when we reject to deal at first since we got no paypal.


On the other hand, this guy was caught lying. He claimed that he never use Paypal to order something from us on March but we have all the solid proof indicate that he is using one which raise an alarm for us for potential scam.
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Staff view only as it shows his address
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The guy tried putting something out of context. The screenshot he put was something I brought in March using his services. Anyways, I tried screenshotting an account that I wanted to buy waited around 22 hours but got no reply so I sent another message. The guy went full offensive mode saying no Paypal, when I just wanted a quote for the price. He went back to old messages from months ago of me not wanting to buy an account because it decline my card since it was over seas. I recently told my bank to allow over sea purchases as I brought something recently. (An artbook from an artist from china.) He/She was still aggressive about no paypal and how their system was the same. I'm not exactly sure if its was a language barrier or what because he wasn't understanding what I was typing and being totally aggressive with it. Finally he quoted a price but I felt he was so disrespectful with the customer service that I just blocked him and went on my day.
 
We used to get penalize for being impolite conduct when we asked a guy about is English their main language, so I think it is an unpleasant start to begin with when you are already being insulted in this way and the opposition are blaming you for being "offensive" on the following conversation.

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Next, this dude got caught lying!
Screenshot shown on the first thread.
TLDR; Stated that he never paid through Paypal but he indeed paid with paypal with solid proof. This is a lie, we have every intention to believe that this might go into potential scam. Do keep in mind, this dude just having 1 positive reps and we have our right to be wary or decline when you already caught lying.

Again, this dude have some issue. We stated clearly our operation time on our website.
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Lastly, some dessert to finish his frustration before disabling our communication
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WARNING! Off-site contact information posted. Most scams occur off-site. Please contact members directly via EpicNPC chat. We do not investigate disputes if you communicate off-site.
Well it makes sense as you were being impolite at the start. You also say I keep lying, usually when I buy things from sellers that uses PayPal they ask, or I ask for a PayPal email. The discords messages didn't show a PayPal email. I didn't keep a record on what I brought. So, saying I lied about something that I didn't remember something from nine months ago. It went through your website. So I assume, I didn't do PayPal as the discord message was a 15 dollar account. I put 15 quantity in the message through the website. I paid through the website so I assume I didn't use PayPal. Even so didn't have a problem from something that happen in March that he keeps mentioning.

The plain and simple thing was I sent a screenshot he quote a price and I pay. That what I thought would happen. Which is usually is put the quantity amount of the quote price. But, he didn't do none of that but went full aggressive on how no PayPal. Which I tried explaining that I wasn't going to have problems because I already brought things from over seas. The screenshots showed all of this.
 
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