KucingMangkal
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| Verified Email: Verified Phone: Verified ID card: Verified |
| EpicMember Upgrade A member that has upgraded their account. |
- Country
- Indonesia
- Multiple Accounts
- 1
Information
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Purchase Date: Jan 17 2022
Date the problem began: Jan 31 2022
Method of Contact Used (chat program): their website chat
Instant Messenger username of the person you're accusing: [not the display name, must be real username] -
Your Instant Messenger ID: -
Other information:
DISPUTE Information
######################
Link of transaction thread (URL, Epicnpc thread): https://www.epicnpc.com/threads/bec...h-games-for-free-available-600-games.2065491/
Approximate value of property: $132.99 USD
Was Trade Guardian used? No
If yes, what is the Trade Guardian ID? -
What is the dispute about?
After looking for playable account that had Arceus (none of them works), they disable my access to account in their website (FRxGame.com). I already logged out everytime I change game in their rent game website. Trying to contact via their customer service chat in the website even tho they are online, but they ignore it.
Other details / notes:
Proof
######################
You MUST provide proof or your claim will not be valid!
Chat Log Screenshots (make sure username is visible, not display username):
Payment Screenshots (make sure the accused email is visible):
Other proof:
No respond.
Account Recalls
######################
Most account recalls have little proof. To get more evidence, please open a support ticket to attempt to recover the account BEFORE opening a dispute thread.
Did the seller say he's the original owner? (provide proof)
What account information did the seller provide you at the time of sale? (ID, SQA, etc)
How long did you have the account before it was recalled?
If you have a support ticket about this recall, please post screenshots of it.
(you can use the HIDE tag so the images are not publicly available to everyone)
-------------------------------------------------------------------------------------------------------
If you are not involved, please do not post in the thread.
Here you can find information about our Dispute rules and how we investigate disputes.
https://www.epicnpc.com/threads/90442-Dispute-FORUM-RULES
######################
Purchase Date: Jan 17 2022
Date the problem began: Jan 31 2022
Method of Contact Used (chat program): their website chat
Instant Messenger username of the person you're accusing: [not the display name, must be real username] -
Your Instant Messenger ID: -
Other information:
DISPUTE Information
######################
Link of transaction thread (URL, Epicnpc thread): https://www.epicnpc.com/threads/bec...h-games-for-free-available-600-games.2065491/
Approximate value of property: $132.99 USD
Was Trade Guardian used? No
If yes, what is the Trade Guardian ID? -
What is the dispute about?
After looking for playable account that had Arceus (none of them works), they disable my access to account in their website (FRxGame.com). I already logged out everytime I change game in their rent game website. Trying to contact via their customer service chat in the website even tho they are online, but they ignore it.
Other details / notes:
Proof
######################
You MUST provide proof or your claim will not be valid!
Chat Log Screenshots (make sure username is visible, not display username):
Payment Screenshots (make sure the accused email is visible):
Other proof:
No respond.
Account Recalls
######################
Most account recalls have little proof. To get more evidence, please open a support ticket to attempt to recover the account BEFORE opening a dispute thread.
Did the seller say he's the original owner? (provide proof)
What account information did the seller provide you at the time of sale? (ID, SQA, etc)
How long did you have the account before it was recalled?
If you have a support ticket about this recall, please post screenshots of it.
(you can use the HIDE tag so the images are not publicly available to everyone)
-------------------------------------------------------------------------------------------------------
If you are not involved, please do not post in the thread.
Here you can find information about our Dispute rules and how we investigate disputes.
https://www.epicnpc.com/threads/90442-Dispute-FORUM-RULES
