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Bought an account and got false login information, now I'm being ignored

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Status
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Dispute Type
Scam Accusation

xHanako

BANNED - Do not buy, sell or trade with this user.
Country
Germany
Multiple Accounts
1
Warning: Trade with Caution
Banned - Scammer - https://www.epicnpc.com/threads/chargeback-30.2121612
Information
######################
Purchase Date: 31st of October, 2021
Date the problem began: 31st of October, 2021
Method of Contact Used (chat program): EpicNPC chat
Instant Messenger username of the person you're accusing: KTaiga (https://www.epicnpc.com/members/ktaiga.1434979/)
Your Instant Messenger ID: xHanako (https://www.epicnpc.com/members/xhanako.1161304/)

Other information:


DISPUTE Information
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Link of transaction thread (URL, Epicnpc thread): https://www.epicnpc.com/threads/ganyu-starter-low-ar-account-with-amos-bow.2084681/
Approximate value of property: $35
Was Trade Guardian used? No
If yes, what is the Trade Guardian ID? /

What is the dispute about? Paid the scammer, but got false login information in return, then refuses to reply.

Other details / notes:
I paid the scammer the money, they sent false login information and then logged off. They also tried to delete all their previous threads but I managed to comment under one of them before it was deleted, I don't know how much that helps.

Proof
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You MUST provide proof or your claim will not be valid!

Chat Log Screenshots (make sure username is visible, not display username):
1635665525567.png
1635665885309.png

Payment Screenshots (make sure the accused email is visible):
Unbenannt.PNG
3567281-708d3a888a50b926cb1e996a148593e0.png



Account Recalls
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Most account recalls have little proof. To get more evidence, please open a support ticket to attempt to recover the account BEFORE opening a dispute thread.

Did the seller say he's the original owner? (provide proof)
What account information did the seller provide you at the time of sale? (ID, SQA, etc)
How long did you have the account before it was recalled?
If you have a support ticket about this recall, please post screenshots of it.
(you can use the HIDE tag so the images are not publicly available to everyone)


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If you are not involved, please do not post in the thread.

Here you can find information about our Dispute rules and how we investigate disputes.
https://www.epicnpc.com/threads/90442-Dispute-FORUM-RULES
 

Attachments

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Banned - Scammer - https://www.epicnpc.com/threads/chargeback-30.2121612
I should also note that the scammer has the account for sure, as he was able to provide additional screenshots when I asked for them.
 
I can confirm that the provided username doesn't exist.

@KTaiga
Ban in 24 hours if account or refund is not provided.
 
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