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Bought 750$ accounts for ffxi NASOMI which got banned for no reason

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Dispute Type
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Switzerland
Multiple Accounts
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Purchase Date: 30 sept 2018
Date the problem begain:9 oct 2018
Method of Contact Used (chat progam): only forum private message
Your Instant Messenger ID:
Instant Messenger username of the person you are accusing: [not the display name, must be real username]

Other information:

DISPUTE Information
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Link of transaction thread (URL, Epicnpc thread): https://www.epicnpc.com/threads/1358366-quit-nasomi-have-2-chars-75-relic-weapon-crypto-paypal
Approximate value of property: $750.00 USD + 25 USD middleman
Was Trade Guardian used? If so, what is the TG ID# https://www.epicnpc.com/members/445551-useeds

What is the dispute about? I losed the access to the accounts because Nasomi (owner of the server) tracked down RMT people here and account sellers.

Other details / notes: All the characters are in mordion (jail) so you can't play with it anymore and asked nasomi to put them out of mordions but he won't do anything.

Proof
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You MUST provide proof or your claim will not be valid

Chat Log Screenshots (make sure username is visible, not display username): https://www.epicnpc.com/conversations.php?do=view&id=1267409 (middleman tread with all the process, you can ask useed too)
Payment Screenshots (make sure the accused email is visible): https://ibb.co/ja0hqq
Other proof: accounts in jail : https://ibb.co/mgikAq ; https://ibb.co/enUE3A ; https://ibb.co/e95Xqq
Account Recalls
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Most account recalls have little proof. To get more evidence, please open a support ticket to attempt to recover the account BEFORE opening a dispute thread.

Did the seller say he is the original owner? (provide proof)
What account information did the seller provide you at the time of sale? (ID, SQA, etc)
How long did you have the account before it was recalled?
If you have a support ticket about this recall, please post screenshots of it.
(you can use the HIDE tag so the images are not publicly available to everyone)
 
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Banned - dispute - https://www.epicnpc.com/threads/1383940-Bought-750-accounts-for-ffxi-NASOMI-which-got-banned-for-no-reason
Hello when i sold the account it was in good standing original owner i know you used it no problem was there something you did that caused it to be jailed?
 
Hello,

Yea I used the account which was really perfect for few days. I only did parties, and a dynamis. Then I had tons of work and when I logged back in all the chars were in jails.

I never used hack, tools, any non authorized plugins.

I only know Nasomi did some investigations and found out lots of RMTs and account sellers. I must be linked I guess, he investigated here too...

"2018-10-10 Recent RMT activity

[FONT=&quot]Yesterday, 58 characters and 82 million gil were removed as a result of a several week investigation into exploit, bot, and RMT activity. Please be aware all 3 of these activities are prohibited as per our rules section, and will result in a loss of character. [b:2su4dva3]All transactions are logged and reviewed as time permits.[/b:2su4dva3]As a result of this investigation, several things have been pushed back, including code development for new features, bug fixes, and the much anticipated Q&A. It is unfortunate, and the reason we have a zero tolerance policy. Players who play fair have again been made to wait because of the actions of those who decided to break the rules and seek unfair advantages over their fellow players.We here at Nasomi will remain vigilant regards to cheating in all forms. With this behind us, we can again start moving forward into further development of new and exciting things, so please look forward to upcoming events such as our Halloween Spooooooktacular!"

https://na.nasomi.com/[/FONT]
 
Hello,

I had the account from the 30 Sept to 9 oct 2018 (date where I logged in after few days without playing) and it was in jail. So I had the account for about a week, costing 750$ a week, which is more expansive than using a ferrari >.>

No actually Nasomi doesn't send any email regarding banning but I gave Useed all the logs to check it out.

You can check yourself if you want : [HIDE=999]ryuho / dont4get [/HIDE]

Let me know what happens next.

Thanks


 
Last edited by a moderator:
Hello,

Is there any news regarding this case ? Since I paid for the midleman service I'm kind of surprised nothing happened yet here

Looking forward to hearing from you soon
 
I read the messages, but have a few questions.

The TG sale was complete on Sept 30th, but you contacted the seller on Oct 7th with a problem

We got a problem here, the account is still no showing in nasomi :/

What does that mean? On Sept 30th, the account was transferred to you, you confirmed you had full access and secured it. What happened during that week?

Yes, I see the account was banned on Oct 9th, then Nasomi posted they banned 58 accounts for gil selling, so you account was part of that ban.
https://na.nasomi.com/forum/viewtopic.php?f=16&t=6858


The seller was a gil seller on Nasomi, so this provides proof the seller was involved in gil selling and might be the reason the account was banned.
https://www.epicnpc.com/threads/137...-or-AHable-items-price-match-same-day-service!

Waiting for more info before making a final decision.
 
Last edited by a moderator:
Hello,

We got a problem here, the account is still no showing in nasomi :/





That means the account never showed on the dashboard nasomi.com but according to the seller it was a normal process. I had the access (logs to the character but not the back office stuff).

During the week I had the account I played 100% legits a couple of hours, I went to Dynamis with a couple of friends, we did farm some lymbus and that's it. I used it maybe 5 hours maximum from my buy. Nothing anormal happened.

I didn't know the seller was involved in gil selling, this explain everything I guess. Nasomi linked all the IP's and banned everything I guess.

I'm waiting on your call then.

Regards,
 
That means the account never showed on the dashboard nasomi.com but according to the seller it was a normal process. I had the access (logs to the character but not the back office stuff).

I still don't understand. The account is on the Nasomi private server. Are you saying the website and private server are separate and you have do something to make the account appear on the website? Would the person that original created this account have done this?

@45546 he's been email notified. We'll accept a no reply as admission of guilt that his gil selling activities caused the ban if there's no reply in 24 hrs.

[HIDE=32111]45546 's info:
[email protected]
[email protected][/HIDE]
 
Hello,

Yes the game and the nasomi website are two differents things.

You can check your character, change password etc on website, not in the game.

45546 said when you change pwd it usually takes somes days to show up again (the accounts). But nothing popped, but this is not the issue.
The issue is the account got fully banned after few days only. I didn't even played on the alt and the mule !
 
45546 has been banned for failing to reply.

45546 was selling gil on this server and there was a ban was the day after you purchase this account. The seller should have disclosed to you that the account was used in gil transfers and had a ban risk.

Normally we do not hold sellers responsible for ban waves. It's a risk everyone accepts when buying/selling accounts. However in this case the gil seller was also the account seller, so that information should have been disclosed. We would have required a 80% refund.

scammers info:
[email protected]
[email protected]
[email protected]


If the seller contacts you to refund 80%, please contact me back to update this thread. Otherwise I recommend opening a Paypal dispute. Once that is settled, please contact me back with the outcome.
 
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