ToonStorm English speaking Customer Care is located in Cebu City since March 2010.
Cebu is the 7th best island destination in the Asia region while Cebu City is the main center of commerce, trade, education, information technology and industry in the Visayas, the central region of the country. Toonstorm chose the Philippines specifically due to the exceptional warmth and professionalism of the Filipino people, who grow up in American culture and have much greater ease connecting and serving American customers than their counterparts in other Asian countries.
So basically they are not well-trained on customer service, I heard a rumor that they would try to steal the account from the customer after 2 months of the purchase when the dispute period was over. I would not recommend you guys to purchase from Toonstorm.com.
Cebu is the 7th best island destination in the Asia region while Cebu City is the main center of commerce, trade, education, information technology and industry in the Visayas, the central region of the country. Toonstorm chose the Philippines specifically due to the exceptional warmth and professionalism of the Filipino people, who grow up in American culture and have much greater ease connecting and serving American customers than their counterparts in other Asian countries.
So basically they are not well-trained on customer service, I heard a rumor that they would try to steal the account from the customer after 2 months of the purchase when the dispute period was over. I would not recommend you guys to purchase from Toonstorm.com.
