Auto bump issue

[Noctis]

Banned - failed to resolve dispute - https://www.epicnpc.com/threads/unable-to-get-refund-for-services-not-performed-complete-lack-of-communicati.2394689/

I purchased the 30 day auto bump feature for 650 credits on 7/17 though it only lasted 10 days and stopped today

http://puu.sh/qgp5u/925e32d881.png

I would appreciate being either recredited or the actual 30 day bump properly activated

Thanks

 

[EpicNPC]

Why do you think it stopped working?

Your Store > Inventory page shows it's active until Aug 16th.

 

[Noctis]

Banned - failed to resolve dispute - https://www.epicnpc.com/threads/unable-to-get-refund-for-services-not-performed-complete-lack-of-communicati.2394689/

I honestly have no clue. I haven't been logging into the site nearly as often as usual, only checking pm's once a day. I then normally check out of curiousity sake if the thread is near the top or not and then log out. It's been working up til this morning when I noticed it hadn't bumped

 

[EpicNPC]

I just checked and your thread is the 2nd one from the top, so it appears to be working.

 

[Noctis]

Banned - failed to resolve dispute - https://www.epicnpc.com/threads/unable-to-get-refund-for-services-not-performed-complete-lack-of-communicati.2394689/

The reason for that is actually due to a member posting on my thread. The bump option is still enabled on my thread right now, and was also enabled still prior to rgarrido's post. I have not manually bumped the thread at all and more than 6 hours has elapsed. Typically the option would show that it's also enabled within the thread tools as well I believe?

http://puu.sh/qgOCz/6cf9521a89.png

I could be mistaken but when I also tried thread highlighting in the past it showed some indicitation of being enabled. I don't recollect if this was the same for the 30 day auto bump.

In any case though it's not auto bumping :/

 

[EpicNPC]

The last reply was about 26 hrs ago. Your thread is again at the top, 2nd. There are many threads with replies sooner than your thread, so either the autobump is working or you're manually bumping. However since you stated you have not bumped, I can only assume the autobump is working.