Accountwarehouse.com My account was recalled and they have not helped me.

[PlaguedNation]

So my account that I bought from them was recalled after multiple times contacting them, this so called "James", has yet to respond to me or anything and their operator Charlie just keeps telling me to send him emails.




Imageshack - yes2.png

Imageshack - yuplz.png


Link to the screenshots, one of the email they gave me and another of the email I save my all my files in.

 

[EpicNPC]

So you bought the account on Aug 28th and received the account info minus ID and SQA.

Aug 28th - pass change
Sept 3rd - pass change
Sept 3rd - 4th - 3 orders placed
Sept 11 - pass change
Sept 12 - pass change
Sept 13th -14th - 3 orders placed
Oct 10th - 1 order placed
Oct 24 - pass recovery/reset/change - email change

Your email account also shows during this time your Yahoo email pass was changed twice. Why did you change the pass so many times for both your Yahoo and WoW account?

How did someone change the email/pass on you when all the emails were going to your email address?
Can you take a screenshot of the two Blizzard emails from Oct 24th? The Blizzard Support Followup and Your ticket status has been resolved.


​accountwarehouse has been notified.

 

[PlaguedNation]

August 28th - I changed the password
Sept 3rd - also me
Sept 3rd - moved servers
Sept 11,12th - just changing my password again I rotate them a lot via why I never have had an account hacked from me
13,14th - Also changing servers, faction change ended up on Darkspear
Oct 10th - BOUGHT 1 YEAR OF SUB for the Diablo 3 stuff
October 17th - I've been requesting the password, i'm sent of a field exercise with just the email and apps on my phone to use to contact them.
October 22nd - I receive the SQA
October 24th - I can't login to the yahoo account all info had been changed on me, I tried the original password to the yahoo account and it works (sketchy). At this time I contact blizzard and they say the account was recalled by someone but they say they now will have to see an ID from me, so they send me the email asking for the id (Top email from blizz) And accountwarehouse has yet to simply get onto the yahoo email, send them the ID and get me the account back. I can take a screenshot of the two blizz emails from Oct 24th but those were not me those were whomever got onto the account.

EDIT I actually got back from the field on the 27th of October so what was stated about on the 24th by myself I actually did on the 27th.

 

[Accountwarehouse.com]

August 28 - account purchased
October 28 - 60 day warranty is expired
November 9 - account reported to us as compromised
November 11 - ID scan and recovery information is sent

No scam or wrongdoing here. And yes, I reset the email password while investigating since I did not have the password for it.

 

[Rafflez]

Banned - Failed to resolve - https://www.epicnpc.com/threads/failure-to-payback-loan-and-ignores-my-messages.2090927/

Plague i might be able to help u get ahold of James. If u wanna contact me via aim. ill try my best. Hes a very busy guy though n sometimes hard to get ahold of . but also remember his policy is. They also tell u not to change the yahoo password so if any recalls happen they can assist. I know james is a good guy and well do his best to help.

Our company prides ourselves on having one of the lowest recall rates in the business with just under a 3% recall rate. Thus, buying accounts from us is safer than buying from the original owner. All accounts sold are covered by a 60 day warranty. Simply stated, if your account gets recalled within this time frame, you will receive store credit equal to the amount of your purchase towards a new account.

 

[Accountwarehouse.com]

Here is photo proof. Can we please close this?

proof.jpg picture by platshop - Photobucket

 

[EpicNPC]

PlaguedNation the screenshot shows you received the ID on the 11th. Please confirm so this can be closed.

 

[PlaguedNation]

This issue has been solved, thank you Accountwarehouse.

 

[EpicNPC]

resolved.