I purchased an account from Accountol.com; the account did not match what I paid 158$ for at all.
When I spoke with the live support they told me they could not correct the issue.
Thank you for visiting our website.Please wait for a minute . There will be one operator talking with you.
We can help you no matter what problems you have. Any questions please contact with our live help.
You 08-26 12:40:24
Hi Sarah, you there?
[System message] 08-26 12:40:27
The operator will accept your dialog request,please wait
If you don't want to wait,please click Leave a message
Sarah 08-26 12:40:50
yes
Sarah 08-26 12:41:00
sorry, i am afraid we cant swap acc
You 08-26 12:41:31
Would I be able to get my money back then?
Sarah 08-26 12:42:00
sorry, pls just keep the acc
Sarah 08-26 12:42:05
and next time you shopping here
Sarah 08-26 12:42:08
we will give you big discount
You 08-26 12:42:23
Why would I shop again here if you guys gave me the wrong account and will not make it right?
You 08-26 12:42:27
That doesnt make since hun.
You 08-26 12:42:42
I just purchased the account less than 30 mins ago =\
You 08-26 12:42:51
Is there a manager I can speak with?
Sarah 08-26 12:43:24
manager is not here
You 08-26 12:43:39
when will they be?
Sarah 08-26 12:44:53
monday
Sarah 08-26 12:45:03
it is also a very good acc
Sarah 08-26 12:45:05
it is the one you bought
Sarah 08-26 12:45:15
but our guys have wrong description
You 08-26 12:45:15
I just spoke with the phone support and they said its not
You 08-26 12:45:20
and that I can get the account swapped =\
You 08-26 12:46:28
alright, ill just call moneybookers and get a reverse charge on it
You 08-26 12:46:32
and call the manager monday then
Sarah 08-26 12:46:57
what about i give you some gold, and then you keep the acc?
You 08-26 12:47:14
I would prefer the appropriate account hun, im sorry to be difficult
You 08-26 12:47:28
but I paid for a certain account, and I would like atleast an account equivilant to what I paid for
You 08-26 12:48:16
cant I just swap out the account for another priest with about the same discription? You guys have one for less than I paid you guys...
Sarah 08-26 12:48:41
i am afraid most of the accounts have wrong description
Sarah 08-26 12:49:04
what about i give you some gold, then you buy good gear yourself ?
You 08-26 12:49:37
its not the gold I am worried about
You 08-26 12:49:47
I want a priest, with 450 enchanting/tailoring
You 08-26 12:49:58
if you can find one with that, ill settle for it
You 08-26 12:53:48
will that be possible?
Sarah 08-26 12:54:49
i cant find that at the moment
Sarah 08-26 12:54:54
i think gold is better
You 08-26 12:58:08
I think the account I purchased would be better
You 08-26 12:58:13
this is rediculous
You 08-26 12:58:19
nice way to treat your customers
You 08-26 12:58:33
ill be disputing the charge with my bank tomorrow once the charge is complete and calling the manager monday
You 08-26 12:58:41
and filing a complaint with the better business beaurau
Sarah 08-26 12:59:29
pls dont do that
You 08-26 12:59:39
and ill also file a complaint with moneybookers
Sarah 08-26 12:59:41
we can find a good solution
You 08-26 12:59:45
and have your credit card service suspended for fraud
You 08-26 13:00:00
the only solution is to find an account matching what I paid for
You 08-26 13:00:09
I dont want gold.. I could have bought that for 4.95
You 08-26 13:00:21
I want either a priest matching what I paid for, or my money back
You 08-26 13:02:11
4004260, 8102290, 7903247, 1203268
You 08-26 13:02:15
all match what I paid for
You 08-26 13:02:23
im sure atleast one of the discriptions HAVE to be accurate
Sarah 08-26 13:03:28
sec pls
You 08-26 13:03:28
6307836, 1810275, 9714514, 6220065
You 08-26 13:03:30
also match
You 08-26 13:03:30
ty
Sarah 08-26 13:03:31
checking
When I spoke with the live support they told me they could not correct the issue.
Thank you for visiting our website.Please wait for a minute . There will be one operator talking with you.
We can help you no matter what problems you have. Any questions please contact with our live help.
You 08-26 12:40:24
Hi Sarah, you there?
[System message] 08-26 12:40:27
The operator will accept your dialog request,please wait
If you don't want to wait,please click Leave a message
Sarah 08-26 12:40:50
yes
Sarah 08-26 12:41:00
sorry, i am afraid we cant swap acc
You 08-26 12:41:31
Would I be able to get my money back then?
Sarah 08-26 12:42:00
sorry, pls just keep the acc
Sarah 08-26 12:42:05
and next time you shopping here
Sarah 08-26 12:42:08
we will give you big discount
You 08-26 12:42:23
Why would I shop again here if you guys gave me the wrong account and will not make it right?
You 08-26 12:42:27
That doesnt make since hun.
You 08-26 12:42:42
I just purchased the account less than 30 mins ago =\
You 08-26 12:42:51
Is there a manager I can speak with?
Sarah 08-26 12:43:24
manager is not here
You 08-26 12:43:39
when will they be?
Sarah 08-26 12:44:53
monday
Sarah 08-26 12:45:03
it is also a very good acc
Sarah 08-26 12:45:05
it is the one you bought
Sarah 08-26 12:45:15
but our guys have wrong description
You 08-26 12:45:15
I just spoke with the phone support and they said its not
You 08-26 12:45:20
and that I can get the account swapped =\
You 08-26 12:46:28
alright, ill just call moneybookers and get a reverse charge on it
You 08-26 12:46:32
and call the manager monday then
Sarah 08-26 12:46:57
what about i give you some gold, and then you keep the acc?
You 08-26 12:47:14
I would prefer the appropriate account hun, im sorry to be difficult
You 08-26 12:47:28
but I paid for a certain account, and I would like atleast an account equivilant to what I paid for
You 08-26 12:48:16
cant I just swap out the account for another priest with about the same discription? You guys have one for less than I paid you guys...
Sarah 08-26 12:48:41
i am afraid most of the accounts have wrong description
Sarah 08-26 12:49:04
what about i give you some gold, then you buy good gear yourself ?
You 08-26 12:49:37
its not the gold I am worried about
You 08-26 12:49:47
I want a priest, with 450 enchanting/tailoring
You 08-26 12:49:58
if you can find one with that, ill settle for it
You 08-26 12:53:48
will that be possible?
Sarah 08-26 12:54:49
i cant find that at the moment
Sarah 08-26 12:54:54
i think gold is better
You 08-26 12:58:08
I think the account I purchased would be better
You 08-26 12:58:13
this is rediculous
You 08-26 12:58:19
nice way to treat your customers
You 08-26 12:58:33
ill be disputing the charge with my bank tomorrow once the charge is complete and calling the manager monday
You 08-26 12:58:41
and filing a complaint with the better business beaurau
Sarah 08-26 12:59:29
pls dont do that
You 08-26 12:59:39
and ill also file a complaint with moneybookers
Sarah 08-26 12:59:41
we can find a good solution
You 08-26 12:59:45
and have your credit card service suspended for fraud
You 08-26 13:00:00
the only solution is to find an account matching what I paid for
You 08-26 13:00:09
I dont want gold.. I could have bought that for 4.95
You 08-26 13:00:21
I want either a priest matching what I paid for, or my money back
You 08-26 13:02:11
4004260, 8102290, 7903247, 1203268
You 08-26 13:02:15
all match what I paid for
You 08-26 13:02:23
im sure atleast one of the discriptions HAVE to be accurate
Sarah 08-26 13:03:28
sec pls
You 08-26 13:03:28
6307836, 1810275, 9714514, 6220065
You 08-26 13:03:30
also match
You 08-26 13:03:30
ty
Sarah 08-26 13:03:31
checking
