Information
######################
Purchase Date: 12/09/21
Date the problem began: 12/10/21
Method of Contact Used (chat program): EpicNPC and email
Instant Messenger username of the person you're accusing: [not the display name, must be real username]
Your Instant Messenger ID:
Other information:
DISPUTE Information
######################
Link of transaction thread (URL, Epicnpc thread):
Approximate value of property: $550.00 USD + an additional $30 to cover the fees
Was Trade Guardian used? yes
If yes, what is the Trade Guardian ID? Angel Trade Guardian Middleman #50592
What is the dispute about? the transfer took place and the funds confirmed. The seller (Aplentor)
did an account recovery. Then changed the email address and password for login.
Other details / notes:
He seller tried to have me not use your service.
The seller tried to say the account was banned.
I proved to Angel that the steam account was NOT banned.
The seller is trying to imply, via email, that EPICNPC has stolen the account.
Proof
######################
You MUST provide proof or your claim will not be valid!
Chat Log Screenshots (make sure username is visible, not display username):
The trans actions cleared my bank and Xoom
Payment Screenshots (make sure the accused email is visible):
The proof of payment was and is in the chat. He confirmed that he received the first $10 i sent, to make sure i had the correct bank information. The next day I transfered another $540 with fees it was $544.99
Other proof:
Account Recalls
######################
Most account recalls have little proof. To get more evidence, please open a support ticket to attempt to recover the account BEFORE opening a dispute thread.
I tried to recover they require information that I dont have about the original owner.
Did the seller say he's the original owner? (provide proof)
He said he was but showed no proof.
What account information did the seller provide you at the time of sale? (ID, SQA, etc)
the seller provided the account name and the MM Angel logged into the account and changed the email and password.
dadberg9 is the steam account name
How long did you have the account before it was recalled?
Maybe 24 hours.
If you have a support ticket about this recall, please post screenshots of it.
This is not the email address that I had tied to the account. This is the new email account that was tied to the account after the theft.
This is the Email from support after when i tried to enter a recover ticket.
(you can use the HIDE tag so the images are not publicly available to everyone)
his personal phone number is personal number is +201117120313 and shows as Egypt
His name is Mohamed Hashem
His bank information is:
United Kingdom
Account Holder: Mohamed Hashem
Bank Name: Monzo Bank
Sort Code: 04-00-04
Account Number: 45834085
BIC: MONZGB2L
he was not willing to use PayPal Venmo or Cashapp
The email address he used to email me was [email protected]
My email phone number is +1 602-617-2008
-------------------------------------------------------------------------------------------------------
If you are not involved, please do not post in the thread.
Here you can find information about our Dispute rules and how we investigate disputes.
https://www.epicnpc.com/threads/90442-Dispute-FORUM-RULES
######################
Purchase Date: 12/09/21
Date the problem began: 12/10/21
Method of Contact Used (chat program): EpicNPC and email
Instant Messenger username of the person you're accusing: [not the display name, must be real username]
Your Instant Messenger ID:
Other information:
DISPUTE Information
######################
Link of transaction thread (URL, Epicnpc thread):
Approximate value of property: $550.00 USD + an additional $30 to cover the fees
Was Trade Guardian used? yes
If yes, what is the Trade Guardian ID? Angel Trade Guardian Middleman #50592
What is the dispute about? the transfer took place and the funds confirmed. The seller (Aplentor)
did an account recovery. Then changed the email address and password for login.
Other details / notes:
He seller tried to have me not use your service.
The seller tried to say the account was banned.
I proved to Angel that the steam account was NOT banned.
The seller is trying to imply, via email, that EPICNPC has stolen the account.
Proof
######################
You MUST provide proof or your claim will not be valid!
Chat Log Screenshots (make sure username is visible, not display username):
The trans actions cleared my bank and Xoom
Payment Screenshots (make sure the accused email is visible):
The proof of payment was and is in the chat. He confirmed that he received the first $10 i sent, to make sure i had the correct bank information. The next day I transfered another $540 with fees it was $544.99
Other proof:
Account Recalls
######################
Most account recalls have little proof. To get more evidence, please open a support ticket to attempt to recover the account BEFORE opening a dispute thread.
I tried to recover they require information that I dont have about the original owner.
Did the seller say he's the original owner? (provide proof)
He said he was but showed no proof.
What account information did the seller provide you at the time of sale? (ID, SQA, etc)
the seller provided the account name and the MM Angel logged into the account and changed the email and password.
dadberg9 is the steam account name
How long did you have the account before it was recalled?
Maybe 24 hours.
If you have a support ticket about this recall, please post screenshots of it.
This is not the email address that I had tied to the account. This is the new email account that was tied to the account after the theft.
This is the Email from support after when i tried to enter a recover ticket.
(you can use the HIDE tag so the images are not publicly available to everyone)
his personal phone number is personal number is +201117120313 and shows as Egypt
His name is Mohamed Hashem
His bank information is:
United Kingdom
Account Holder: Mohamed Hashem
Bank Name: Monzo Bank
Sort Code: 04-00-04
Account Number: 45834085
BIC: MONZGB2L
he was not willing to use PayPal Venmo or Cashapp
The email address he used to email me was [email protected]
My email phone number is +1 602-617-2008
-------------------------------------------------------------------------------------------------------
If you are not involved, please do not post in the thread.
Here you can find information about our Dispute rules and how we investigate disputes.
https://www.epicnpc.com/threads/90442-Dispute-FORUM-RULES
