Information
######################
Dispute Date: e.g. july 18, 2017
Method of Contact Used: Skype
Instant Messenger username of the person you're accusing: leonardi_davide
EpicNPC username of the person you're accusing: luluil
Your Instant Messenger ID: never_ever14 / nehimiah
Other information:
DISPUTE Information
######################
What is the dispute about? an account bought in april
Link of transaction thread: https://www.epicnpc.com/threads/111...Dandelion-Kzarka-Kutum-3-Pet-amp-Ranger-lvl56
Approximate value of property: 165 euro
Was a middleman used? yes
If yes, who? The Integrity
Provide information about the dispute and what lead to it: i will post screenshots
Other details / notes:
Proof
######################
You MUST provide proof or your claim will not be valid!
Chat Logs:
this is what my buyer sent me before he lost the access to the account
As you can see no email from bdo for possible password change or anything.
is your method of contact. skype my username is never_ever14
Pictures/Screenshots:
Other proof: ofc i contacted the guy that sold me the account, noone else could recover this account except the real owner, everything is written here,
https://blackdesert.zendesk.com/hc/en-us/articles/210745969-Email-Change
here he said that the account is not his and the name on the register account does not match.
il post what he wrote on that screenshot, its in italian.
[17/07/2017 12:37:42] Davide Leonardi: Ah io ci posso fare tanto quanto te
[17/07/2017 12:38:14] Davide Leonardi: Io di quell'account avevo solo l'email e quando l'ho venduto a te non avevo più nulla
[17/07/2017 12:41:53] Nehimiah: ahhh , ha detto che è stato cambiato l'email, l unico persona che riesce a farlo sei tu , che hai il documento valido ?
[17/07/2017 12:42:37] Davide Leonardi: Ma io non ho il mio nome associato l'account, l'ho comprato anche io
[17/07/2017 12:42:56] Davide Leonardi: Io l'ho semplicemente rivenduto quando non avevo più tempo da dedicarci
[17/07/2017 12:43:39] Nehimiah: ohhh who is it?
[17/07/2017 12:44:16] Davide Leonardi: Un tipo che conoscevo quando giocavo su archeage
[17/07/2017 12:44:52] Davide Leonardi: Onestamente non ho neanche idea di come contattarlo, l'ultima volta che l'ho sentito era su archeage quando mi ha venduto l'account per degli oggetti su archeage
after talking to him regarding of possible paypal refund he "changed" his mind as shown on this 2nd pic
as usual il post here what he said on that screenshot so you can google translate.
Comunque piccola informazione perchè mi sono sbagliato, quell'account è quello a mio nome, quello che ho venduto subito dopo era quello del ragazzo che me lo ha venduto
In ogni caso, io posso provare a mandare un email con una delle mie email e aprire un ticket con quella
E vedere cosa mi dicono
E' il massimo che posso fare, ed è l'ultima volta che faccio una cosa del genere
Perchè non è possibile che ogni volta che hai un problema con quell'account vieni da me
Io l'ho venduto, non sono il tuo tecnico
Sono una persona che ti ha venduto una cosa, non lavoro per te e non posso esserci ogni volta che hai un problema
this is the screenshot of the email of which we have his name on the account, there is no way you can change a registered name on black desert online, once u register with a name, its fix and will never be change.
black desert online is not like the other games where u can change email with a single click, u need a valid ID of the registered account and a screenshot of the email u sent them that you want to change the email.
il sum everything on this last line,
i bought this account to Davide Leonardi on april and sold this account last july 15, on july 17 my buyer lost the access to the game account, he tried contacting the bdo support for answers and this was the gm's answer:
as you can see here, the gm said that there was no bdo game client linked on this email, while u can see this email last july 14 for a lost password email.
Additional Information
######################
Did you do any background searching before the transaction? Yes / No (optional)
Have you traded with this person before? Yes / No (optional)
Approximately how many transactions have you done on EpicNPC? (optional)
######################
Dispute Date: e.g. july 18, 2017
Method of Contact Used: Skype
Instant Messenger username of the person you're accusing: leonardi_davide
EpicNPC username of the person you're accusing: luluil
Your Instant Messenger ID: never_ever14 / nehimiah
Other information:
DISPUTE Information
######################
What is the dispute about? an account bought in april
Link of transaction thread: https://www.epicnpc.com/threads/111...Dandelion-Kzarka-Kutum-3-Pet-amp-Ranger-lvl56
Approximate value of property: 165 euro
Was a middleman used? yes
If yes, who? The Integrity
Provide information about the dispute and what lead to it: i will post screenshots
Other details / notes:
Proof
######################
You MUST provide proof or your claim will not be valid!
Chat Logs:
this is what my buyer sent me before he lost the access to the account
As you can see no email from bdo for possible password change or anything.
is your method of contact. skype my username is never_ever14
Pictures/Screenshots:
Other proof: ofc i contacted the guy that sold me the account, noone else could recover this account except the real owner, everything is written here,
https://blackdesert.zendesk.com/hc/en-us/articles/210745969-Email-Change
here he said that the account is not his and the name on the register account does not match.
il post what he wrote on that screenshot, its in italian.
[17/07/2017 12:37:42] Davide Leonardi: Ah io ci posso fare tanto quanto te
[17/07/2017 12:38:14] Davide Leonardi: Io di quell'account avevo solo l'email e quando l'ho venduto a te non avevo più nulla
[17/07/2017 12:41:53] Nehimiah: ahhh , ha detto che è stato cambiato l'email, l unico persona che riesce a farlo sei tu , che hai il documento valido ?
[17/07/2017 12:42:37] Davide Leonardi: Ma io non ho il mio nome associato l'account, l'ho comprato anche io
[17/07/2017 12:42:56] Davide Leonardi: Io l'ho semplicemente rivenduto quando non avevo più tempo da dedicarci
[17/07/2017 12:43:39] Nehimiah: ohhh who is it?
[17/07/2017 12:44:16] Davide Leonardi: Un tipo che conoscevo quando giocavo su archeage
[17/07/2017 12:44:52] Davide Leonardi: Onestamente non ho neanche idea di come contattarlo, l'ultima volta che l'ho sentito era su archeage quando mi ha venduto l'account per degli oggetti su archeage
after talking to him regarding of possible paypal refund he "changed" his mind as shown on this 2nd pic
as usual il post here what he said on that screenshot so you can google translate.
Comunque piccola informazione perchè mi sono sbagliato, quell'account è quello a mio nome, quello che ho venduto subito dopo era quello del ragazzo che me lo ha venduto
In ogni caso, io posso provare a mandare un email con una delle mie email e aprire un ticket con quella
E vedere cosa mi dicono
E' il massimo che posso fare, ed è l'ultima volta che faccio una cosa del genere
Perchè non è possibile che ogni volta che hai un problema con quell'account vieni da me
Io l'ho venduto, non sono il tuo tecnico
Sono una persona che ti ha venduto una cosa, non lavoro per te e non posso esserci ogni volta che hai un problema
this is the screenshot of the email of which we have his name on the account, there is no way you can change a registered name on black desert online, once u register with a name, its fix and will never be change.
black desert online is not like the other games where u can change email with a single click, u need a valid ID of the registered account and a screenshot of the email u sent them that you want to change the email.
il sum everything on this last line,
i bought this account to Davide Leonardi on april and sold this account last july 15, on july 17 my buyer lost the access to the game account, he tried contacting the bdo support for answers and this was the gm's answer:
as you can see here, the gm said that there was no bdo game client linked on this email, while u can see this email last july 14 for a lost password email.
Additional Information
######################
Did you do any background searching before the transaction? Yes / No (optional)
Have you traded with this person before? Yes / No (optional)
Approximately how many transactions have you done on EpicNPC? (optional)

