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Account reclaimed

Not Recently Bumped
Status
Not open for further replies.
Dispute Type
Scam Accusation
Country
United Kingdom
Multiple Accounts
2
Dispute Against
enric945
WARNING! Off-site contact information posted. Most scams occur off-site. Please contact members directly via EpicNPC chat. We do not investigate disputes if you communicate off-site.
Information
######################
Purchase Date: 15/09/22
Date the problem began: 16/10/22
Method of Contact Used: Discord
Instant Messenger username of the person you're accusing: Their name is GP元MRPOPO#8708 and on EpicNPC it's enric945

Your Instant Messenger ID: MansNotFrozen#2341 and on EpicNPC it's joshxpro1

Other information:


DISPUTE Information
######################
Link of transaction thread (URL, Epicnpc thread): https://www.epicnpc.com/threads/whale-on-sale-all-ultra-10-all-lf-hight-stars-only-250.2322293/

Approximate value of property: $250.00 USD

Was Trade Guardian used?
If yes, what is the Trade Guardian ID: #64697

What is the dispute about? Account taken back by seller

Other details / notes:


Proof
######################
You MUST provide proof or your claim will not be valid!

I got this error code when trying to log on the account I bought
Screenshot_20221019-092151_DB LEGENDS.jpg

I googled what it meant and found this article
Ev.PNG


ev2.PNG


Chat log Screenshots (make sure username is visible, not display username):


These were the messages for proof of me buying the account

chat log 3.PNG
chat log 1.PNG


This was when I realised my account was taken back

chat log 2.PNG

Payment Screenshots (make sure the accused email is visible):
pa3.PNG

pa1.PNG

pa2.PNG


Other proof:


This is the email he gave me to use to log in the account I bought
ev3.PNG


On the day of the account reclaim I was still logged into this Gmail and this was the message that was received in the inbox

Screenshot_20221019-191307_Gmail.jpg


When translated this message is essentially verification for an authentication code.

This email was issued on the same day my account got reclaimed.

Screenshot_20221019-194835_Gmail.jpg


The only owners of this Gmail account are me and him

Here is him saying he created the gmail
pa6.PNG


He linked his Bandai Namco account to the Dragon Ball Legends account he gave me and ensured me he only linked the Gmail and not the Bandai Namco account.
pa5.PNG


Account Recalls
######################
Most account recalls have little proof. To get more evidence, please open a support ticket to attempt to recover the account BEFORE opening a dispute thread.

Did the seller say he's the original owner? Yes
pa4.PNG

What account information did the seller provide you at the time of sale? (Gmail)

How long did you have the account before it was recalled? 31 days/ 1 month
If you have a support ticket about this recall, please post screenshots of it.
(you can use the HIDE tag so the images are not publicly available to everyone)


-------------------------------------------------------------------------------------------------------
If you are not involved, please do not post in the thread.

Here you can find information about our Dispute rules and how we investigate disputes.
https://www.epicnpc.com/threads/90442-Dispute-FORUM-RULES
 
Banned - https://www.epicnpc.com/threads/account-reclaimed.2345625/page-2
Information
######################
Purchase Date: 15/09/22
Date the problem began: 16/10/22
Method of Contact Used: Discord
Instant Messenger username of the person you're accusing: Their name is GP元MRPOPO#8708 and on EpicNPC it's enric945

Your Instant Messenger ID: MansNotFrozen#2341 and on EpicNPC it's joshxpro1

Other information:


DISPUTE Information
######################
Link of transaction thread (URL, Epicnpc thread): https://www.epicnpc.com/threads/whale-on-sale-all-ultra-10-all-lf-hight-stars-only-250.2322293/

Approximate value of property: $250.00 USD

Was Trade Guardian used?
If yes, what is the Trade Guardian ID: #64697

What is the dispute about? Account taken back by seller

Other details / notes:


Proof
######################
You MUST provide proof or your claim will not be valid!

I got this error code when trying to log on the account I bought

I googled what it meant and found this article




Chat log Screenshots (make sure username is visible, not display username):


These were the messages for proof of me buying the account



This was when I realised my account was taken back


Payment Screenshots (make sure the accused email is visible):




Other proof:


This is the email he gave me to use to log in the account I bought


On the day of the account reclaim I was still logged into this Gmail and this was the message that was received in the inbox



When translated this message is essentially verification for an authentication code.

This email was issued on the same day my account got reclaimed.



The only owners of this Gmail account are me and him

Here is him saying he created the gmail


He linked his Bandai Namco account to the Dragon Ball Legends account he gave me and ensured me he only linked the Gmail and not the Bandai Namco account.


Account Recalls
######################
Most account recalls have little proof. To get more evidence, please open a support ticket to attempt to recover the account BEFORE opening a dispute thread.

Did the seller say he's the original owner? Yes

What account information did the seller provide you at the time of sale? (Gmail)

How long did you have the account before it was recalled? 31 days/ 1 month
If you have a support ticket about this recall, please post screenshots of it.
(you can use the HIDE tag so the images are not publicly available to everyone)


-------------------------------------------------------------------------------------------------------
If you are not involved, please do not post in the thread.

Here you can find information about our Dispute rules and how we investigate disputes.
https://www.epicnpc.com/threads/90442-Dispute-FORUM-RULES
hello. i have been selling accounts for years and am very serious about this. as you can see from the picture i had sent to the buyer, the only SNS linked was GMAIL (ready).
i never logged into the game with that email again (also because i really think the buyer changed passwords). Can you verify in the email that there were no unverified logins.
banning is impossible , I never used MODs (also because I am a player on iphone so I could not install them). I don't know where the problem is, to me not that the buyer didn't use mods
 
Banned - https://www.epicnpc.com/threads/account-reclaimed.2345625/page-2
also, the first picture you sent (buyer) in this dispute, in the game home, it says there is a communication error. if it was transferred the game to another device it would say you have to wait 24 to log in
 
Banned - https://www.epicnpc.com/threads/account-reclaimed.2345625/page-2
plus, that email you received of the bandai confirmation code proves that you linked the game to a bandai id. i never went into that email again otherwise you would have noticed and it wouldn't be possible for me because i think you changed passwords and/or did two-factor authentication
 
Banned - https://www.epicnpc.com/threads/account-reclaimed.2345625/page-2
hello. i have been selling accounts for years and am very serious about this. as you can see from the picture i had sent to the buyer, the only SNS linked was GMAIL (ready).
i never logged into the game with that email again (also because i really think the buyer changed passwords). Can you verify in the email that there were no unverified logins.
banning is impossible , I never used MODs (also because I am a player on iphone so I could not install them). I don't know where the problem is, to me not that the buyer didn't use mods
also, the first picture you sent (buyer) in this dispute, in the game home, it says there is a communication error. if it was transferred the game to another device it would say you have to wait 24 to log in

plus, that email you received of the bandai confirmation code proves that you linked the game to a bandai id. i never went into that email again otherwise you would have noticed and it wouldn't be possible for me because i think you changed passwords and/or did two-factor authentication
 
Banned - https://www.epicnpc.com/threads/account-reclaimed.2345625/page-2
also, the first picture you sent (buyer) in this dispute, in the game home, it says there is a communication error. if it was transferred the game to another device it would say you have to wait 24 to log in

plus, that email you received of the bandai confirmation code proves that you linked the game to a bandai id. i never went into that email again otherwise you would have noticed and it wouldn't be possible for me because i think you changed passwords and/or did two-factor authentication
if i had a bandai id linked, it would show up in the game screen and you would not have been able to link yours. even if that were true, i would have had to send a confirmation code to link MY bandai id on the email that was now in your possession. For me without knowing that email and password it is impossible to get into that account, even if I had created a bandai id to link to it
 
also, the first picture you sent (buyer) in this dispute, in the game home, it says there is a communication error. if it was transferred the game to another device it would say you have to wait 24 to log in

plus, that email you received of the bandai confirmation code proves that you linked the game to a bandai id. i never went into that email again otherwise you would have noticed and it wouldn't be possible for me because i think you changed passwords and/or did two-factor authentication
I have given a reason for the communication error but if you in insist look
Screenshot_20221019-215912_DB LEGENDS.jpg
 
Banned - https://www.epicnpc.com/threads/account-reclaimed.2345625/page-2
that's fine but as is shown in the photos the only sns link was gmail. i have never had any disputes or accusations, i have been selling and buying here for a long time (even of big figures) and nothing has ever happened to me. i am always transparent and try to give the best service when i sell something.
 
Banned - https://www.epicnpc.com/threads/account-reclaimed.2345625/page-2
and as I said , if there had been the bandai link it would have shown up in the photo of the transfers and in addition, if I wanted to link my own I would have had to access the buyer's gmail (WHAT NEVER HAPPENED)
 
if i had a bandai id linked, it would show up in the game screen and you would not have been able to link yours. even if that were true, i would have had to send a confirmation code to link MY bandai id on the email that was now in your possession. For me without knowing that email and password it is impossible to get into that account, even if I had created a bandai id to link to it
Before being logged out the account I tried to link my Bandai Namco ID to it and saw this message
Screenshot_20221017-091712_DB LEGENDS.jpg


If you do research on this error code this is what it means

pa8.PNG
 
Banned - https://www.epicnpc.com/threads/account-reclaimed.2345625/page-2
Before being logged out the account I tried to link my Bandai Namco ID to it and saw this message

If you do research on this error code this is what it means


means that your SNS has already been used (i.e., your bandai id).
Remember that BandaiID is NOT a SnS since it is precisely not a social but the game's proprietary platform
 
and as I said , if there had been the bandai link it would have shown up in the photo of the transfers and in addition, if I wanted to link my own I would have had to access the buyer's gmail (WHAT NEVER HAPPENED)

Before being logged out I took a screenshot of the data transfer settings and if you take a look you can view there it says Twitter ready. This is because I linked it to my twitter when I had access to the account but there is no indication of it saying Bandai Namco ID ready and the seller knew this before giving me the account.


pa9.PNG
 
You cannot unlink accounts once linked and because it never showed that the seller linked his Bandai Namco ID to the account the seller all along he could access back without an issue

pa11.PNG
 
Banned - https://www.epicnpc.com/threads/account-reclaimed.2345625/page-2
Before being logged out I took a screenshot of the data transfer settings and if you take a look you can view there it says Twitter ready. This is because I linked it to my twitter when I had access to the account but there is no indication of it saying Bandai Namco ID ready and the seller knew this before giving me the account.


In the picture of my old screen I sent you, you can see how the wording is different "BNID account Data transfer setup."
it stands for precisely to do the setup through bandai id, in the picture you sent now you can see that it is connected to bandai id.
 
Banned - https://www.epicnpc.com/threads/account-reclaimed.2345625/page-2
In the picture of my old screen I sent you, you can see how the wording is different "BNID account Data transfer setup."
it stands for precisely to do the setup through bandai id, in the picture you sent now you can see that it is connected to bandai id.
there has never been a bandai id connected
 
In the picture of my old screen I sent you, you can see how the wording is different "BNID account Data transfer setup."
it stands for precisely to do the setup through bandai id, in the picture you sent now you can see that it is connected to bandai id.
I have provided enough evidence to prove what I am saying is correct. I have provided a substantial amount of screenshots along with error messages that clearly relate to the issue in hand.
 
Banned - https://www.epicnpc.com/threads/account-reclaimed.2345625/page-2
I have provided enough evidence to prove what I am saying is correct. I have provided a substantial amount of screenshots along with error messages that clearly relate to the issue in hand.
But put yourself in my shoes: I have been a salesman for years, many people here and in Italy know me. I have never had any problems on my accounts, I have also given away several other accounts or services to my buyers.
That account was linked to a dummy email that I gave you and nothing more, like the rest of my accounts. I have an iphone, I never even installed the MODs because you can't on ios
 
Banned - https://www.epicnpc.com/threads/account-reclaimed.2345625/page-2
He is even selling a new Dragon Ball Legends account on EpicNPC but this time is admitting he will keep the Bandai ID connected

yes, because this is a stack account with lots of cc fresh, which is linked only to bandai id. but what does that have to do with this
 
Banned - https://www.epicnpc.com/threads/account-reclaimed.2345625/page-2
Not bandai id linked. I never linked that account to a bandai id ( I send an email to bandai, as soon as I have an answer I post the screen here)
 
A previous decision is remain, please refund money to @joshxpro1 and you can take your account back

@enric945
 
Online and no response
Ban in 24 hrs
 
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